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Found 6 results

  1. I've searched far and wide for an answer to this issue - Hope someone can help on this forum.. I've been burning photograph files to DVD's as 'Data' on my Mac for clients for many years but recently a new client with Windows OS are inserting my disks and only seeing an audio file... I use Toast Titanium pro 11 on an iMac running elCapitan 10.11.6 and burn on Verbatim 43533 DVD-R 4.7GB 16x Printable Most of my previous clients have Windows OS 7 to 10 and have no issues reading my data DVD disks yet i tried one of my own Data DVD's in a new PC (win10) at home and the same happened to me - it was only recognised as an audio file. I don't know anything about windows OS.. is there something that I can tell my new client to change on their computer to be able to read my Data DVD's? or is something else going on?
  2. Bluray Data Backup Recovery Issues

    In 2011 I used a previous toast version to back up terabytes of data, all important projects and video files. However, I recently bought a drive to restore these bluray data discs too and the Toast Recovery tool will not work. I am constantly getting and error. I'm afraid all the data I backed up is useless now and I will not be able to retrieve this information! I bought a new bluray drive, it works fine with DVDs I burnt directly from mac but every time I do recover and insert disc 1 or ##, there is an error from the Toast recovery software. Any help is truly appreciated! I really need to get this data back! I no longer have my physical copy of Toast I bought back then, does Toast 12 have anything for restoring data that may help? Thank you
  3. I have created a DVD with menus & lots of videos on it,using Roxio Creator NXT 2, I go to burn it & it stops at 97%, so I click cancel & it plays fine. I have also created a DVD with menus & slide shows on it, I go to burn it & it again stops at 97%, so I click cancel, but it doesn't play this time, it just says it's a data disc . I create an ISO file of the project, burn it, same thing happens, data disk. Please, I need help with all of this, thanks loads in advance
  4. Hello. I need some help with Toast 12 Titanium .. How do I burn a *lossless* data blu-ray disc? I've gone through all the preferences possible, emptied my "Trash", repaired disk permissions, restarted my computer.. everything.. but when I add a folder to the window, it calculates the folder as being a few gigabytes smaller than the original.. I don't see an option anywhere that is allowing me to select render-quality or to avoid using "compression".. Even in the "Options" tab (right next to the "Media" tab) there is no option for compression/no compression.. I've also tried compressing my original data into .zip folder and then adding it to Toast, which still ended up importing a filesize smaller than that of the original.. I am looking to back up very valuable information and need to make sure that every single file is exactly as they were originally (aka no compression whatsoever).. Can anybody help me in how I can go about making an *exact/flawless/no compression* blu-ray data disk in Toast 12 Titanium? Thank you so much!
  5. Very Slow Writing Of Data Dvd

    First of all I just recently upgraded from Toast 9 to 11 and I have been a very long time Toast user. I am a professional photographer and I only use Toast for creating Data (Mac & PC) DVDs to supply images to my clients. Toast 11.1 is almost unusabley slow in creating a DVD in comparison to Toast 9 Is there any cure? OSX 10.6.8 Also I'm really annoyed that I registered my copy of toast on the 7th March But received my 14 day warranty confirmation on 15th March and now support says that the warranty period has expired! NOT HAPPY AT ALL! Respestfully, Peter
  6. For some time I've been using/attempting to use Toast to make backups of my Mac OS X home directories to Blu-ray data discs. The reason for wanting to make a backup of entire home directories is that the OS X system folders within the users' home directories contain important stuff like e-mails, bookmarks, calendar, address book, as well as hidden application data and preferences and so on -- naturally, stuff you'd want to back up. Along the way I've come across many different issues and some workarounds which I thought I'd share on here. Some of these are known and previously discussed issues (that is, they're known on these forums, not apparently to technical support). 1. Random "-43" errors while trying to backup home OS X directories While trying to backup Mac OS X home directories, I was getting random "-43" errors, especially for files in the user's "Library" system folder, for example: The file "com.apple. …… .plist" could not be accessed (Data fork, -43) Result Code -43 The file "8B554403-AFA1-4F72#11CD138.data" could not be accessed. (Data fork, -43) Couldn't complete the last command because a file couldn't be found. Result Code = -43 I found that these -43 errors are all over the Roxio support forums with no solution. Creating a disc image or temporary partition did not help. I tried speaking to Roxio support but they didn't have any idea, nor could they tell me whether Toast officially supports backing up Mac OS X home directories or not in principle. Workaround: I eventually managed to workaround this issue by using the Mac disk-to-disk backup application SuperDuper! (http://www.shirt-poc...com/SuperDuper/) to clone my system HD to another backup HD, and then using Toast to burn a BD-R from the backup HD, instead of the original HD. I suspect this may work because SuperDuper excludes a whole bunch of transient and temporary system files that cannot be (and don't need to be) backed up - you can see that from the SuperDuper logs. Maybe Toast just isn't smart enough to do this on its own. 2. The "hanging at 99%" bug Sometime later I updated Toast from 11.0.4 to 11.0.6, and then tried to make another backup of my home directory to BD (of course using the SuperDuper clone of my home directories, rather than the actual live home directories, to avoid the -43 error). Then, I repeatedly got the "hanging at 99%" bug where it writes up 99% progress and then just hangs. Even when I tried copying to a disc image (.toast file) instead of an actual blu-ray disc, it still hung at 99%. Again I find that this issue is all over the forums, with no real fix. 3. Verification errors with the 11.1 beta So to avoid the "hanging at 99%" bug, one of the threads suggested that I try the Toast 11.1 Beta, so I downloaded and installed the beta 11.1.0a1(35) from the link given in that forum thread, and this time was able to burn the entire disc successfully - no hanging at 99% - however, it failed on verification with the following error: Mismatch at byte 0/sector 5391379. Verification failed. At first I thought this was due to bad media, but then this happened two more times - generating 3 consecutive coasters, each with the exact same verification error. I hardly ever got verification errors with 11.0.4 or 11.0.6 - certainly never 3 in a row - so I concluded this MUST be an issue with the Toast beta, and not with my media. Workaround: In the end I resolved this by downgrading(!) to 11.0.4. One of the forum threads said that the "hanging at 99%" issue did /not/ occur with 11.0.4, and that it was an earlier bug which actually re-appeared in 11.0.6. So I actually managed to avoid both the "hanging at 99%" error (which occured with 11.0.6) and the verification errors (which occured with the 11.1 beta) by downgrading Toast to 11.0.4. Surprisingly, the Roxio downloads page shows 11.0.4 is the only version there. I'm not sure why that is, seeing as 11.0.6 is the latest version according to the "Check for Updates" within the app itself. But anyway, this enabled me to "downgrade" my Toast installation to 11.0.4. This has finally allowed me to burn my home directory to BD again. So, yes, I eventually got it working again in the end. 4. Toast can only burn files belonging to the user who is currently logged in This is not a bug, more a feature request. I waste a lot of disc space because I could fit multiple users home directories on one BD, but I can't do this easily because Toast doesn't support it (it gives permission errors if you try). Other backup tools don't have this limitation. For example, I use SuperDuper! and JungleDisk which can both see ALL users' files and back them up. I'm assuming they install themselves with a form of run-as-root (a.k.a. setuid) privilege so they can backup files belonging to all users on the system. I know that SuperDuper backs up to disk, and JungleDisk backs up to the cloud, whereas Toast backs up to optical media. That's not the point; they're all backup tools, and the others have this feature whereas Toast does not. As a backup tool it would be nice if Toast could do this. Just a thought. Tech support: intense frustration I spent many hours dealing with the bugs and issues but I wasted even greater number of hours speaking to Roxio technical support which was really one of the worst tech support experiences I've ever had in my life. I know this is probably typical for many tech support these days, but these guys just bombard you with an endless sequence of almost completely random "try this" suggestions most of which bear no relation to the actual problem. They never show any inkling that part of their job might be to report bugs to their engineering team so they might eventually get fixed. The future I doubt if I can use 11.0.4 forever - at some point I'll probably need to upgrade. If anyone from Roxio reads this: it would be nice if a future version of Toast doesn't have these bugs, and can be used to backup Mac OS X home directories?
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