Hello, i got my Roxio Game Capture almost a year ago so unfortunately i do not think that it is possible to send a new one back so going to just lay it all down. My Computer fits the requirements of the software so i do not believe that this is an issue. I have read through many posts regarding the "Green no signal" which means that the GameCap isn't responding to the software. I have not found many posts regarding the Line 0 Position 1 script error and at some point i thought that it might just be something wrong with the product. Another issue is also related to the SP1 which i cannot update to because my directory cannot be found. I feel like i am overlooking something with this but i'm not too sure. I reinstalled without the Gamecap plugged in or firewall, Av etc. on, repaired the software, and i just feel like i have tried everything in the book. Is their something that i'm missing here or is it just the GameCap itself that has an issue?