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Found 19 results

  1. Hello! I've been using Roxio for many years, and just purchased NXT5 a few days ago. I created a Videowave project using .MOV files, and when I tried to export the project (in several different formats), they all had the same issue - the audio didn't sync with some of the shorter video clips in my project - it was delayed. The playback, however, on the preview screen in the Videowave project editor has perfect audio. Any ideas? Thank you, Dominique.
  2. J13CBV

    Cant Log Into Twitch

    Morning all, Just purchased my Roxio Camecapture HD and trying to log into Twich, every time I do so the software crashes and flings me out ? Any ideas on how to fix this ? Thank you Chris
  3. I was burning disks (CD, DVD and DVD Dual Layer) without any issues. I bought the Blue-Ray plug-in and that worked too. Then there was a critical patch that got install in the last couple of weeks. Now I get error burning, I went to software rendering and I don't get any errors burning, but nothing other than single layer DVD seems to work so far in my Sony Blue-Ray players. So far everything I do doesn't work anywhere if it gets an error, but if there is no error it doesn't work in the TV players, but does work with WinDVD. Anyone else had similar experiences? Its starting to get expensive trying different things with the Dual layer disks and I don't even want to start experimenting with the BD disks.
  4. I am using Roxio 2012 Pro on Windows 7. I am also using the Roxio USB adapter that came with the Roxio Easy VHS to DVD software. I like Roxio products. When capturing the video on a resolution other than AVI, it looks good on the preview screen. It looks like the original video. When I play back the video, without editing, it is pixelated where there is action. Is AVI the only capture option that is stable? Is there a capture option or setting that I missed? It would be nice to be able to capture more than 19 or so minutes that my 4g's allow on the AVI setting. What can I do?
  5. PCUSER00714

    Roxio Is A Disappointment!

    Hello, I have under different user names and accounts over the years contacted Roxio for the plethora of issues I faced with the Game Capture and Game Capture HD Pro and I would just like to say my experience has been horrible. If you intend to buy a Roxio product in the future I implore that you don't and save your money for something that isn't like this, where you toss your money into a ditch. Everything about the software is broken, it rarely works, and until just recently, I could not even get the program for Game Capture to open. Software updates are a rarity and when they occur they often don't even fix the issues that are present, it's almost as if this product was a complete back seat afterthought. My main issue however lies in the forums. The administrators present to help solve your problems are ignorant and clueless. They do not even know their own product! I would like to elaborate on one particular member, Jim Hardin, who I believe to be the worst customer support representative I have ever dealt with. He is quite clearly too "out of date" with the latest technology to have any idea how to fix issues with an already terrible product. I do not know who he thinks he is, being so ignorant as to blame and individuals hardware for his joke of a product. It is disgusting how condescending and visibly irritated he sounds to be dealing with problems he is supposed to have solved. In conclusion, do not deal with roxio anymore, I cannot stress this enough. I have dealt with bad companies in my time, but this is by far the worst. You've been warned
  6. Holluable

    Issues Capturing From Ps3 And Ps2

    Hello there. I hope it's alright to make a topic on this. I went through the posts and they seemed similar but I'm not entirely sure they're the exact same issues. I received a Roxio Game Capture HD PRO as a gift a couple of years ago. I remember I successfully had it working with my Playstation 2 because I had gotten some Devil May Cry footage. Time has passed since then and only recently did I decide to pull out the card again. Previously, I was using a Windows 7 laptop and, though the program seemed taxing, it got the job done. This time, I have a recently constructed Windows 10 desktop. Whenever I start the program while the PS3 is hooked up, the preview window shows picture and audio. However, when I hit capture it turns black and plays no sound. When I stop recording the program crashes. When I start with the PS2, the preview window only has audio for a brief moment, which it quickly cuts off. No picture ever shows and attempting to record crashes the program. I'm not sure what information you might need to help so I'll post what comes to mind for now. Roxio Installed from the disc and then all updates downloaded. Running as Administrator. Computer System Type: 64 bit Processor: Intel i7-5820k RAM: 16.0 GB Graphics Card: EVGA Geforce GTX 980 Hardware The gray component and audio wires are plugged into my tv. The black component cables plug into my PS3/PS2. The USB goes into my computer tower. Any help you can provide would be really appreciated! I've been trying to get this working for two days.
  7. When i try to change my roxio profile i can only select 480i and not HD 720p because it doesn't show up. I've looked over the web and cannot find anything about this. Also i get a black preview screen and when i try to start capturing footage it creates a file that is not viewable. Then i got a prompt to use ffdshow which changed me to windows 7 basic which changed the preview screen to show a purple box instead of black.
  8. RazgrizKnight

    Roxio Hd "no Signal" To Second Screen.

    So i have a 2 screen setup (AOC 23 inch screens, both of them) And they both do run. I'm using them right now for livestreaming through an Open Broadcast Program. The hookup i had going was the standard. Computer <--HDMI and power cable -- > Roxio <---HDMI to DVI-D ---> Second Screen (AOC 23 inch screens are DVI D or VGA, not HDMI so i needed to get a "X to Y" cable for it. i have both an "HDMI to VGA" and "HDMI to DVI-D" and tried both.... to no avail. The graphics card i use is an Nvidia 970 GTX GEForce graphics card if this involves anything since some programs have problems with Nvidia. Also it is an I7 - 4790 Intel quad core 3.6 GHz processor 16gb ram SSD hard drive w/ 1 TB storage. The light on the roxio shows up blue for the HDMI and a purple roxio arrow light to show power. when hooked up, but doesn't show signal to the screen. (It's almost like the signal is 'lost' upon contacting the Roxio to go to the second screen.) Can someone assist me in figuring out this problem? I bought this bloody thing back in December in preparation for this computer (a custom built gaming rig purchased for almost 2 grand) And figured Roxio would be perfect for it. This really bothers me
  9. Swiftie4Life

    Game Audio Echo

    Two issues. 1. I recorded some gameplay and when I viewed the video, I noticed that the audio from the game echoed. Like *gunshot* 2 seconds later, same gunshot just quieter. How can I fix this? 2. Why cant I record the audio from my pc when I have headphones plugged in? When I unplug them, audio records tho but I want headphones on while I record. Ugh! thought getting this would help me achieve my dream of being a video commenter. instead I keep having issues that are stopping that. Please help me fix these issues.
  10. Nerion

    Lag And Colours? O.o

    So, I'm trying to connect my Roxio Game Capture HD Pro to my TV, but it won't work. My TV shows a blue screen, and the same does the program on my laptop. Neither can I seem to access the inputs, as the "list" is completely empty. Please help!
  11. Boredom

    No Game Audio

    So, I have my Roxio Game Capture Device finally, and I ran into some problems while using it. It started with not being able to have an audio at all. I got my mic to pick up. (I use TurtleBeach XL1) My own voice is coming through just fine, but I am not picking up any game audio or voices of other players. This is really killing my recordings for YouTube. PLease help me!
  12. CHIKENnoodlePOOP

    Roxio Gamecap Hd Hardware Issues

    Hello, This isnt my first time having issues with my Roxio Game Capture HD but the last time which was the first time, my problem was that the capture device would show up on my computer as transcoder and after reinstallation of software and system restores i had no luck. Only the Main purple light would come on and thats it no input or anything including the fact of the capture software showing no signal in green. But anyways tech support contacted me and they sent me a replacement which is my current one and i had to send the old one back. This new one has been working beautifully from step one but my computer's hard drive failed, so i got a 1tb Hard drive off of Newegg and i reloaded the OS already but i'm now getting to the part where i'm reinstalling all of my old programs again. But this time with current Roxio that ive had, is now doing the same thing where it shows TRANSCODER and has the same behavior with not turning on or working as like the old Roxio I had to turn back in. Since i went to this forum before in the first incident, and i have researched all over the web on the roxio forums i know that some people would reply to tell me how to properly install, Uninstall and Reinstall the software and trust me all the proper strategies have been done the first time and i have performed system restores up to 5 days ago. So with all do respect please do not reply to tell me how to properly install it and the keys steps on not to plug it in before installing. I do however appreciate ALL the HELP that i can get i just want to make this quite brief and not go in circles since i know from previous support. I'd like to also know weather if there is a recent fix to this problem because i'd rather try other steps to fix this before having to go through the trouble in buying a new roxio. I do believe however that this roxio is still in warranty. I want to lastly point out that this roxio has been running hot recently and i have placed it in a proper cooling area where its not sitting next to any thing that runs hot and has been sitting on my desk in the open, i much ignored this as thinking the thermal temp it was putting out was normal. Please help and thanks for taking your time out of your day in reading this as it helps me succeed in my Youtube Gaming Dream, If anybody has any questions PLEASE feel free to ask whatever.
  13. I've been trying to capture a VHS tape to my computer but after it is done capturing, I play it back and notice that sometimes the sound changes to high pitch or low pitch. The display on some tapes is choppy and unsteady. The strange thing is that when I watch these tapes on a tv, there are no issues at all. I'm thinking the issue might be based on the video capture usb or maybe my computer itself. Any suggestions?
  14. GamingWithBrent

    Audio Delay With Videowave, Help!

    Hello, I have been experiencing issues with my game recording software lately. The quality of the videos are fantastic, and the audio is great, although the audio is ten seconds behind. So I've looked up the problem and no one seems to have the same problem. Also I do gameplay and in the beginning it's seems fine and then everything goes bad, like in the beginning is fine and then let's say I'm play call of duty or something like that and I shoot my gun and the animation will be shown but the sound of the gun comes a couple seconds later. I really car about the quality of my videos I provide to my viewers and would really love some help, Thank You.
  15. I have read every thread I can find on this issue but Is it safe to say that the WiiU is not compatible with the Roxio HD pro when using HDMI? Everything is working fine with component and HDMI for various consoles but when using HDMI cables for the WiiU I only get video and no sound on the PC. The picture displays on the TV but it doesn't have sound either. However when going directly with either cable from the TV to the WiiU sound works fine, so I know the cables/wiiU are fine. Just to confirm the setup I am going: WiiU -> Roxio HD pro(via HDMI) then from the Roxio -> TV(HDMI) PC(USB). Sample video with no sound here: http://www.youtube.com/watch?v=lieyoxOCl44 Would appreciate if anyone could point me in the right direction of a HDMI workaround.
  16. Decertilation

    Uploading Issues

    So, I got my capture card in December last year, and when I try to upload videos it'll say it's finished uploading to YouTube, but the video itself never shows up. I know I'm on the right account, I've also gotten about 4 videos to upload, but after that no such luck doing it again.
  17. Whenever I convert a vhs tape, there are some parts of the video where the audio sounds to deep in pitch. For example, if someone was talking on the video there voice sounds deeper for some reason. PLEASE HELP! I am using roxio creator 2011.
  18. Remav1c

    Issues, Issues, Issues.

    Hey all, After a wave of issues with this device I came to the conclusion that I want my money back for the Roxio GameCap HD Pro. I bought the device like 15 days ago. I mailed Roxio alot of times and they were replying in the beginning, but now they are not replying... What do I do now, please help!!!! Thanks!
  19. SnakeEyesRaw

    Too Many Problems

    I hate this thing. I have an Xbox 360 Slim and the capture card only captures in a fuzzy black and white. Also its a puzzle to figure out how to get it plugged in, because i don't have an hdmi cable or whatever it is they require. All i have is the standard red, white and yellow component cable and an older, non-HD TV. If anyone can help me with this, i would appreciate it. This cap card is god awful.
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