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Found 343 results

  1. Hello everyone, After i read nearly every Post about Install Interruptions with the Roxio HD PRO Software, I am still clueless what to do. I already did everything mentioned in other Posts, thats why i start a new one in the hope someone already solved this Problem. I will also submit my Log Files as a ZIP if possible. What I have done so far: Downloaded it to the desktop (save file) then run it from the desktop! Install it without checking for updates install it and let it check for updates at the beginning. Create a New User Account with Administrator Privileges. Downloaded Servicepack 2 and tried to install it. My System is an MSI ge60 i7 3630Qm GTX660M 2Gb 16Gb Ram I mainly want the Roxio to capture the Signal from a PC and use the Laptop for streaming. If someone has an Idea i would be super happy, if something is missing just ask me i will try to provide you with more informations! Edit i can´t upload the Zip file i always get an Error: No file selected after it uploaded them. And the single Files won´t work. So i´ll provide you with a Dropbox Link: https://www.dropbox.com/s/b6qgmlpkdmbqp9w/LogFile%2017-06-21%2016-26.zip?dl=0 Greetings Lord
  2. Hey guys. So frustrating...i bought my game capture on amazon a 2 weeks ago. Installed it and everything on my laptop. Heres the situation: My mate and i are swapping PC and laptop. But my mom came into my room while i was away and threw away the whole box which had the CD key im not even lying and im really upset because im pretty sure there is nothing i can do. I also did not register online stupidly. So could i possible move the whole folder onto my harddrive and just place it in the other PC? I have the CD, Game capture device and the cables. I can even send proof of payment and photos of my device and CD. Please is there anyway of getting another serial code Thanks ​josh
  3. Okay so basically just got my Roxio super excited I set everything up and went to capture then to stream. And something popped up like a message saying that Roxio program has seemed to stop working or whatever and it tells me to close program. It keeps doing this every time I press stream and login to my twitch... Please someone help thank you!
  4. So as the title suggests, I am trying to set up a capture from a gaming console to my PC. I can get the image to show in OBS on the PC (albeit without sound, though that's another issue for another time) but not on my monitor. The specifics of how I have this set up are listed below: Console: Nintendo Switch -> Roxio HD Pro - > Laptop & Monitor (Acer G205H) The cable being used from Roxio to the monitor is an HDMI - DVI cable. The monitor should have HDCP support (This link claims it does: https://www.bhphotovideo.com/c/product/720993-REG/Acer_ET_DG5HP_001_G205H_Special_Edition_20.html). If going directly from the Switch to the monitor, the video shows perfectly fine. From Roxio to the monitor, however, the screen is generally black. I say "generally" because a couple of times it flashed an "Input not Supported" message before turning black. From what research into this message I've done as it relates to Capture Cards, it seems that this is due to a resolution issue. I've changed the native resolution of the Switch to test all three of its options (1080p, 720p, and 480p) yet none of them worked, and considering that going directly from the Switch to the monitor works, I do not believe that this is a resolution issue (though I could be wrong). Not sure what the cause is here, so I would really appreciate some guidance/help before going out to buy different wires or HDMI Splitters or w/e else comes to mind to test this and end up just wasting money. Thank you. ~Dys
  5. After installing the software onto my new PC the option to render my exporting files in AVCHD 1920x1080/60p option is missing and the list of codecs overall is much smaller. I downloaded SP2 and tried several things but the list is the same. What do I need to get this option back?
  6. Roxio Rip Feature Not Working

    I cannot seem to resolve this problem. It just started the past few days for me. Any solutions, updates, fixes? I actually cannot save them to any file or directory? {0}cannot save tracks at your selected location error
  7. Lost My Cd Key

    Hey iv lost my software CD for roxio hd capture pro. Iv got my product reg number Any chance i could get a download?
  8. Mystery New Mac Application

    A few days ago, MacUpdate presented a half-price offer of a new Roxio product: Toast Express. I have used Toast Titanium 9 for many years, but since I have upgraded my Mac's operating system to Sierra I was interested in this Toast Express. I tried asking Roxio/Corel, but the advisor who answered my enquiry had never heard of Toast Express. That made me suspicious, of course, and I contacted MacUpdate, who got me some details and confirmed that Toast Express is a bona fide Roxio product. Since the price was so tempting, I took a chance on it and purchased and installed it. But I would still like some details: what are its limitations compared with the latest Toast Titanium? How does the quality of CDs burnt with Toast Express compare with those burnt by means of Toast Titanium? Etc. I have had to post in the General Chat forum because there is nothing for Toast Express. Likewise it seems almost impossible to find a way of asking for information on the Corel website. I should be very grateful for some information.
  9. Back in 2005, I backed up a photo archive onto multiple spanned DVDs using the then current PPC version of Toast. I now need to restore that archive on my Intel iMac running el Capitan. Obviously, the Roxio Restore on the DVDs is no good and I don't use Toast anymore. Is there anything I can do? Gareth
  10. I've had my Roxio Game Capture HD Pro now for over 2 years and have had no issues. I recently got a new laptop & tried installing the software from my CD & Key. Everything seems to run smoothly with the installation until it's just about to finish, then I get this message. I have no idea how to fix this issue. I've tried re-installing the software from CD AND from the Game Capture HD Pro Service Pack 2.0 link on the Roxio website and restarting my computer several times and still have had no luck. Any way I can fix this?
  11. Hello. Whenever I click the livestream button in the Roxio Application it asks me to login to my Twitch.tv account. After clicking "log in" it says that something went wrong or something like that then closes the program. Help?
  12. Weird Capturing Glitch?

    Last Night I got new Component cables for my Playstation 2, this was so that the Roxio HD would capture it in color. However when I started capturing, my TV screen was doing something weird, however the capture on my PC was perfectly fine. After this, I plugged the component cables directly into the television and it worked fine. I would really like to solve this problem as soon as possible. Thanks for the help if you offer any advice. Links to the photos below v v v v TV screen capture: https://drive.google.com/file/d/0B8tb-TcPln6KdjBtZ0lMNTBEUkxuRHVCMTY5ZVRZdGFyMnl3/view?usp=sharing Computer Screen Capture: https://drive.google.com/file/d/0B8tb-TcPln6KZ3hjZGJpLXJPNzJSYmJkRUJOOGw5VVp6ZC1J/view?usp=sharing
  13. So, my Roxio won't let me sign into my YouTube channel so I'm not able to upload any of my videos to my channel, well at least not the easy way. It says I have the wrong username or/and password, but I know 100% for certain that I have the correct ones (both) I know other people have had this problem in the past, but I have yet to find or see any solution to this issue, other than deleting your YouTube account/channel and for me that is obviously NOT an option. Can someone please help on this matter please, I'm tired of having to burn the video for several hours just to start uploading it via YouTube's own page. It would be much simpler to just upload directly from Roxio that was in the description of the product when I bought it, but as it is now it is a faulty system.
  14. MAN, I DON'T KNOW WHAT TO DO, PLEASE HELP ME, I AM BRAZILIAN, BUT I KNOW ENGLISH A LOT.
  15. I lost my roxio game cap software cd but I still have my product key! Is it possible to download the software! HELP!
  16. Degraded Quality

    Ok so I have a Roxio HD Pro and I use it with my PS4 to record and live stream. I put my HDMI from my PS4, to my Roxio, then HDMI from Roxio, to my monitor. My problem is that the quality is not good compared to just HDMI from PS4 to monitor. I go to my video settings on PS4 and choose 1080p, but next to it it says "1080p(Unsupported)" It says that for every video option. On my PC, I go to the Roxio application and make it 1080p with the bitrate at 15000 and .mp4 format My PC specs are the following : i5 6600k @ 4.4GHZ 16GB DDR4 2800MHZ GTX 770 Samsung 850 PRO 256GB SSD 1TB Seagate HDD If someone could help me out with this issue, it would be much appreciated! Thanks!
  17. Audio Lag After Uploading To Youtube

    I uploaded a video to youtube and the game audio is lagging. you see the gun fire and the enemy die and then you hear the gun fire afterwards. how do I fix this?
  18. I was wondering how i can record the audio of my friends and I in a party whilst playing a game. Equipment i got; Kinect Xbox One Elite Controller Turtle Beach x500 Stealth Laptop Audio splitter cable 3.5mm to 3.5mm cable 2.5mm to 3.5mm cable (for the turtle beach) Xbox One (Obliviously) Roxio Game Capture PRO The headset is wireless, when i use my headset with the splitter, the xbox doesn't recognize the microphone part of the headset.
  19. Roxio Is A Disappointment!

    Hello, I have under different user names and accounts over the years contacted Roxio for the plethora of issues I faced with the Game Capture and Game Capture HD Pro and I would just like to say my experience has been horrible. If you intend to buy a Roxio product in the future I implore that you don't and save your money for something that isn't like this, where you toss your money into a ditch. Everything about the software is broken, it rarely works, and until just recently, I could not even get the program for Game Capture to open. Software updates are a rarity and when they occur they often don't even fix the issues that are present, it's almost as if this product was a complete back seat afterthought. My main issue however lies in the forums. The administrators present to help solve your problems are ignorant and clueless. They do not even know their own product! I would like to elaborate on one particular member, Jim Hardin, who I believe to be the worst customer support representative I have ever dealt with. He is quite clearly too "out of date" with the latest technology to have any idea how to fix issues with an already terrible product. I do not know who he thinks he is, being so ignorant as to blame and individuals hardware for his joke of a product. It is disgusting how condescending and visibly irritated he sounds to be dealing with problems he is supposed to have solved. In conclusion, do not deal with roxio anymore, I cannot stress this enough. I have dealt with bad companies in my time, but this is by far the worst. You've been warned
  20. Hey guys, So i recently bought a new roxio hd game capture pro card and it doesn't seem to work. I am sure that everything is connected correctly so could you offer me your help? My computer's specification are okay so i dont see the problem. This is how i see my screen... Thanks for your time
  21. ​I just got my Roxio hd game capture pro today I try to install the disk and I get this error Roxio Game Capture HD Pro Wizard Was Interrupted I don't know what is going on or how I can fix this.?
  22. I just got the standard roxio game capture and when I press record I get a run time error. I'm using a windows vista computer. My specs are Processor: Pentium® Dual-Core CPU T4200 2.00GHz. Any help would be amazing.
  23. Editing Crashing

    I've been having this problem for a while and I want it to stop since it makes editing the Videos hell. Everytime I click a button or try to cut the video or do anything for that matter it crashes or freezes alot. I used this on a older computer without this issue and now I have it on a better computer. I wanna know what I can do to fix it or something th ecompany can do to solve it.
  24. I Lost My Cd And I Have My Product Code, I Need The Software
  25. I am not very sharp re computers, but thought hey I can do this. I have downloaded software 10.3 Roxio & am trying to put my VHS home tapes onto my Macbook pro. All i see is a green screen-audio o.k. though, I think. Help!
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