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Found 342 results

  1. Hello everyone, After i read nearly every Post about Install Interruptions with the Roxio HD PRO Software, I am still clueless what to do. I already did everything mentioned in other Posts, thats why i start a new one in the hope someone already solved this Problem. I will also submit my Log Files as a ZIP if possible. What I have done so far: Downloaded it to the desktop (save file) then run it from the desktop! Install it without checking for updates install it and let it check for updates at the beginning. Create a New User Account with Administrator Privileges. Downloaded Servicepack 2 and tried to install it. My System is an MSI ge60 i7 3630Qm GTX660M 2Gb 16Gb Ram I mainly want the Roxio to capture the Signal from a PC and use the Laptop for streaming. If someone has an Idea i would be super happy, if something is missing just ask me i will try to provide you with more informations! Edit i can´t upload the Zip file i always get an Error: No file selected after it uploaded them. And the single Files won´t work. So i´ll provide you with a Dropbox Link: https://www.dropbox.com/s/b6qgmlpkdmbqp9w/LogFile%2017-06-21%2016-26.zip?dl=0 Greetings Lord
  2. TropicHazards

    Captures Then Stops

    Okay, so heres my problem. Ill start recording and then after like one second, the preview screen will flash a purpleish color then go black. After It will return to normal, but it has stopped recording. By stopped recording I mean It will let me press the "stop recording" button, but the time elapsed stays at 0 and the file size stays at 0. Now if the capture is continuing then how can this be? If I am able to press "stop recording" then how does the file size and time elapsed stay at 0? Also note that after the preview screen flashes the purpleish color then goes to black, there is a file that pops up at the bottom of the screen where a file would normally be after recording. But.... It is only like 1 sec long. The exact time it takes from once I start recording, to the time the preview screen flashes. Also note that this problem just started happening. Please HELP MEEEEE
  3. Okay so basically just got my Roxio super excited I set everything up and went to capture then to stream. And something popped up like a message saying that Roxio program has seemed to stop working or whatever and it tells me to close program. It keeps doing this every time I press stream and login to my twitch... Please someone help thank you!
  4. So as the title suggests, I am trying to set up a capture from a gaming console to my PC. I can get the image to show in OBS on the PC (albeit without sound, though that's another issue for another time) but not on my monitor. The specifics of how I have this set up are listed below: Console: Nintendo Switch -> Roxio HD Pro - > Laptop & Monitor (Acer G205H) The cable being used from Roxio to the monitor is an HDMI - DVI cable. The monitor should have HDCP support (This link claims it does: https://www.bhphotovideo.com/c/product/720993-REG/Acer_ET_DG5HP_001_G205H_Special_Edition_20.html). If going directly from the Switch to the monitor, the video shows perfectly fine. From Roxio to the monitor, however, the screen is generally black. I say "generally" because a couple of times it flashed an "Input not Supported" message before turning black. From what research into this message I've done as it relates to Capture Cards, it seems that this is due to a resolution issue. I've changed the native resolution of the Switch to test all three of its options (1080p, 720p, and 480p) yet none of them worked, and considering that going directly from the Switch to the monitor works, I do not believe that this is a resolution issue (though I could be wrong). Not sure what the cause is here, so I would really appreciate some guidance/help before going out to buy different wires or HDMI Splitters or w/e else comes to mind to test this and end up just wasting money. Thank you. ~Dys
  5. After installing the software onto my new PC the option to render my exporting files in AVCHD 1920x1080/60p option is missing and the list of codecs overall is much smaller. I downloaded SP2 and tried several things but the list is the same. What do I need to get this option back?
  6. Hello community, I have had the ROXIO GameCapture HD Pro for around 2 1/2 months. It was working great and I was capturing some pretty cool footage. However, when I finally started it up after not using it for a long time, it tells me "Select video device failed." when I start up the Capture software. I have all the correct cords plugged into the correct places in the TV and my PS3, and I have plugged in the USB cord into the ROXIO GameCap and the USB Drive on my computer. I am out of possible thoughts as to what could be causing the problem, and I would really like some help so that I can get my YT Channel going! If it's okay, here's a video I posted demonstrating the problem (somewhat): Does anyone have any thoughts on the origin of this problem?
  7. DRob1765

    Roxio Rip Feature Not Working

    I cannot seem to resolve this problem. It just started the past few days for me. Any solutions, updates, fixes? I actually cannot save them to any file or directory? {0}cannot save tracks at your selected location error
  8. Oliver_Bunn

    Lost My Cd Key

    Hey iv lost my software CD for roxio hd capture pro. Iv got my product reg number Any chance i could get a download?
  9. MichaelGraubart

    Mystery New Mac Application

    A few days ago, MacUpdate presented a half-price offer of a new Roxio product: Toast Express. I have used Toast Titanium 9 for many years, but since I have upgraded my Mac's operating system to Sierra I was interested in this Toast Express. I tried asking Roxio/Corel, but the advisor who answered my enquiry had never heard of Toast Express. That made me suspicious, of course, and I contacted MacUpdate, who got me some details and confirmed that Toast Express is a bona fide Roxio product. Since the price was so tempting, I took a chance on it and purchased and installed it. But I would still like some details: what are its limitations compared with the latest Toast Titanium? How does the quality of CDs burnt with Toast Express compare with those burnt by means of Toast Titanium? Etc. I have had to post in the General Chat forum because there is nothing for Toast Express. Likewise it seems almost impossible to find a way of asking for information on the Corel website. I should be very grateful for some information.
  10. Back in 2005, I backed up a photo archive onto multiple spanned DVDs using the then current PPC version of Toast. I now need to restore that archive on my Intel iMac running el Capitan. Obviously, the Roxio Restore on the DVDs is no good and I don't use Toast anymore. Is there anything I can do? Gareth
  11. I've had my Roxio Game Capture HD Pro now for over 2 years and have had no issues. I recently got a new laptop & tried installing the software from my CD & Key. Everything seems to run smoothly with the installation until it's just about to finish, then I get this message. I have no idea how to fix this issue. I've tried re-installing the software from CD AND from the Game Capture HD Pro Service Pack 2.0 link on the Roxio website and restarting my computer several times and still have had no luck. Any way I can fix this?
  12. Hey all, I am having some issues with my Roxio Sound Editor because any time that I finish a project and export it, it never exports correctly. The resulting file sounds like the clips have moved by a second or so after editing and so jumps, skips and sounds awfully edited. I always check before I export and it sounds nothing like the preview. Any ideas what I could be doing wrong? It is driving me insane!!
  13. Hello. Whenever I click the livestream button in the Roxio Application it asks me to login to my Twitch.tv account. After clicking "log in" it says that something went wrong or something like that then closes the program. Help?
  14. MasonYourSavior

    Weird Capturing Glitch?

    Last Night I got new Component cables for my Playstation 2, this was so that the Roxio HD would capture it in color. However when I started capturing, my TV screen was doing something weird, however the capture on my PC was perfectly fine. After this, I plugged the component cables directly into the television and it worked fine. I would really like to solve this problem as soon as possible. Thanks for the help if you offer any advice. Links to the photos below v v v v TV screen capture: https://drive.google.com/file/d/0B8tb-TcPln6KdjBtZ0lMNTBEUkxuRHVCMTY5ZVRZdGFyMnl3/view?usp=sharing Computer Screen Capture: https://drive.google.com/file/d/0B8tb-TcPln6KZ3hjZGJpLXJPNzJSYmJkRUJOOGw5VVp6ZC1J/view?usp=sharing
  15. So, my Roxio won't let me sign into my YouTube channel so I'm not able to upload any of my videos to my channel, well at least not the easy way. It says I have the wrong username or/and password, but I know 100% for certain that I have the correct ones (both) I know other people have had this problem in the past, but I have yet to find or see any solution to this issue, other than deleting your YouTube account/channel and for me that is obviously NOT an option. Can someone please help on this matter please, I'm tired of having to burn the video for several hours just to start uploading it via YouTube's own page. It would be much simpler to just upload directly from Roxio that was in the description of the product when I bought it, but as it is now it is a faulty system.
  16. jbro

    Photoshow To Mp4

    I’m trying to create a MP file..from a Photoshow…left computer on all night..nothing in my mail box this morning. If it matters……I am a Premium member. Please help. Joe
  17. MAN, I DON'T KNOW WHAT TO DO, PLEASE HELP ME, I AM BRAZILIAN, BUT I KNOW ENGLISH A LOT.
  18. I lost my roxio game cap software cd but I still have my product key! Is it possible to download the software! HELP!
  19. TheInvisiblePotato

    Roxio - No Signal + Black Screen On Xbox One

    So I wanted to record Xbox one gameplay, and once I got my roxio game capture hd pro, I plugged in the hdmi from the xbox one to the roxio, plugged in the usb power cable, and also the hdmi out to my tv but it does not show up. I tried using different hdmi cables and it still wont work. When i just use one hdmi from the xbox one to the tv it works fine, but when i plug it back to the roxio, it won't show up again. I don't really understand this tech stuff so please reply in easy english for me to understand
  20. Lucid2435

    Degraded Quality

    Ok so I have a Roxio HD Pro and I use it with my PS4 to record and live stream. I put my HDMI from my PS4, to my Roxio, then HDMI from Roxio, to my monitor. My problem is that the quality is not good compared to just HDMI from PS4 to monitor. I go to my video settings on PS4 and choose 1080p, but next to it it says "1080p(Unsupported)" It says that for every video option. On my PC, I go to the Roxio application and make it 1080p with the bitrate at 15000 and .mp4 format My PC specs are the following : i5 6600k @ 4.4GHZ 16GB DDR4 2800MHZ GTX 770 Samsung 850 PRO 256GB SSD 1TB Seagate HDD If someone could help me out with this issue, it would be much appreciated! Thanks!
  21. I was wondering how i can record the audio of my friends and I in a party whilst playing a game. Equipment i got; Kinect Xbox One Elite Controller Turtle Beach x500 Stealth Laptop Audio splitter cable 3.5mm to 3.5mm cable 2.5mm to 3.5mm cable (for the turtle beach) Xbox One (Obliviously) Roxio Game Capture PRO The headset is wireless, when i use my headset with the splitter, the xbox doesn't recognize the microphone part of the headset.
  22. PyroXL

    Audio Lag After Uploading To Youtube

    I uploaded a video to youtube and the game audio is lagging. you see the gun fire and the enemy die and then you hear the gun fire afterwards. how do I fix this?
  23. I Lost My Cd And I Have My Product Code, I Need The Software
  24. PCUSER00714

    Roxio Is A Disappointment!

    Hello, I have under different user names and accounts over the years contacted Roxio for the plethora of issues I faced with the Game Capture and Game Capture HD Pro and I would just like to say my experience has been horrible. If you intend to buy a Roxio product in the future I implore that you don't and save your money for something that isn't like this, where you toss your money into a ditch. Everything about the software is broken, it rarely works, and until just recently, I could not even get the program for Game Capture to open. Software updates are a rarity and when they occur they often don't even fix the issues that are present, it's almost as if this product was a complete back seat afterthought. My main issue however lies in the forums. The administrators present to help solve your problems are ignorant and clueless. They do not even know their own product! I would like to elaborate on one particular member, Jim Hardin, who I believe to be the worst customer support representative I have ever dealt with. He is quite clearly too "out of date" with the latest technology to have any idea how to fix issues with an already terrible product. I do not know who he thinks he is, being so ignorant as to blame and individuals hardware for his joke of a product. It is disgusting how condescending and visibly irritated he sounds to be dealing with problems he is supposed to have solved. In conclusion, do not deal with roxio anymore, I cannot stress this enough. I have dealt with bad companies in my time, but this is by far the worst. You've been warned
  25. Hey guys, So i recently bought a new roxio hd game capture pro card and it doesn't seem to work. I am sure that everything is connected correctly so could you offer me your help? My computer's specification are okay so i dont see the problem. This is how i see my screen... Thanks for your time
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