I am no guru by any means, but have used Roxio Creator software for many years, including several past versions. I upgraded my computer to Windows 10 and have purchased and installed CREATOR NXT PRO 5. After navigating thru MyDVD (the new version indicated to burn DVDs.... which I dislike), I figured out how to go from the production "Magic Mode" of a new video to the "Advanced Mode", to set up the menu (adjust the menu) and the added videos and have yet to be successful in burning a DVD.
After the 99% comes up and it appears the disc will burn... the error message: BurnerState_Aborting failure (Reason: Unknown Error Code 2147500035) comes up.
I have attempted this several times with various .mp4 videos already on my computer (produced by Creator 2010 pro). I am way under the maximum capacity for the discs (4.7 DVD+R), which I have used and successfully burned in the past weeks with Creator 2010.
I have checked the latest drivers on both of my disc burning drives. I have switched to "burn software" from the recommended "burn hardware". My computer has Intel Core i7 CPU, firstname.lastname@example.orgGHz 2.79 GHz RAM: 8.00GB, 64 bit
I have had no problems burning DVDs from my previous ROXIO CREATOR PRO 2010.
Please help me understand why I cannot burn a DVD+R (in DVD-video format) in My DVD on this version of software.
As I mentioned in a previous post, I am thankful that I have two Roxio Creator versions running on my computer, which, hopefully will enable me to burn DVDs of whatever I produce.