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Found 2 results

  1. Can anyone please help? I have a HP ProBook laptop running Win 10 Pro 64bits (Build 14393) and having problems when try to use Roxio Creator NXT3's Capture My Screen. I get the error code in the title of my post (i.e. 'Prepare Record Failed #0). This program has worked successfully in the past but to be honest, I haven't used it for well over a year and there has been many Windows updates applied to my PC since then. I tried looking for the updates KB3126587, KB3134814, and KB3126593 in order to remove them from my PC, but they are not installed on my PC anyway. My PC is up to date with all Windows updates. Can you help please?
  2. I was using NXT3 with no problems on a Win8 older machine I just switched to a new I7 machine and upgraded to Win10 I reinstalled Creator NXT3. I wanted to edit a video and it would not load and crashed I thought I would uninstall and reinstall The uninstall would not complete and crashed I now can't do anything and get the following messages when I put the install disc in Critical Registry Keys needed Runtime error Roxio Burn - installation has been corrupted and can not continue Install Error Code 0652 Any ideas ?