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Found 3 results

  1. Doc0608

    Rgc Pro Blank Sceen - Xbox One And Ps4

    I purchased a RGC Pro for my son for Chirstmas. When I intially set it up, I was able to successfully capture the Xbox One. Now when trying to capture the Xbox or the PS4, I get either a blank screen on both the laptop and the TV or a No signal detected on the TV, despite hearing the sounds. Specifically, I have video and audio right up until I actually start the capture part of the software and then use video. If I then shut down the capture program I get video back on the TV. I have reinstalled the software as described in other posts. Additionally, as seen in the screen shot the RGC shows up in the sound, video, and game controllers and there are no devices listed under other. Any advise would be greatly appreciated. All connections are HDMI besides the USB to the laptop. Interestingly, when I went to delete some icons I got an Admin prompt (his is a limited account) and after closing the prompt I got video on both the TV and the software for a second or two.
  2. I'm not entirely sure if I have a unique problem but I can't find a fix so here goes. I have recorded a video and during the whole of the recording the preview screen was fine and detected my video. However, I go to edit and the preview screen is black. When I click on this screen my video shows but when the cursor goes anywhere but this screen, it goes back to black. I go to render and upload and as it is really just a test it is unlisted, however there is no video picture just the sound. Is there any help?
  3. I have a problem with my Game Capture HD PR and xbox 360 using HDMI cable connections. All connected are double checked and as per setup requirements. I have check all cable connections and they are all working I can see it on the feed on my PC but I only get two lines appearing on the left hand side of a black TV screen - so there is something getting through but nout the picture. I have tried using componant cables to connects from the Roxio to the TV, but I do not get a signal - justr a black screen on TV. I did discover if I tried to record / connect or unconnect cable I would sometimes get the xbox image flickering on the TV screen for a moment. When it is it is set up for my PS3 it works fine. Any suggestions.......
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