ok so this is driving me bonkers, i bought a new laptop, hp notebook and the roxio software have installed from the disc, the usb ports are in full working order but yet it wont recognise and register the roxio usb. it keeps saying usb not recognised. when i look into it further and click the search for updates for drivers, it says im up to date but yet when i look into why the usb is malfunctioning, it says there is no drivers present for this usb :/
could somebody please help as im part of a big youtube channel associated with machinima and need this sorting asap. thank you
The Apex Star