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Found 28 results

  1. I got a new computer and want to put the Roxio capture card software onto it but i cant find the CD. Is there a way to install it from online? I have the CD key but just not the CD. Please I am desperate as i want to record some stuff and cant.
  2. Hey guys. So frustrating...i bought my game capture on amazon a 2 weeks ago. Installed it and everything on my laptop. Heres the situation: My mate and i are swapping PC and laptop. But my mom came into my room while i was away and threw away the whole box which had the CD key im not even lying and im really upset because im pretty sure there is nothing i can do. I also did not register online stupidly. So could i possible move the whole folder onto my harddrive and just place it in the other PC? I have the CD, Game capture device and the cables. I can even send proof of payment and photos of my device and CD. Please is there anyway of getting another serial code Thanks ​josh
  3. I have recently bought a new pc after a move my old one blue screened and I cant find my cd my software is registered just no cd or code please help me
  4. Lost My Cd Key

    Hey iv lost my software CD for roxio hd capture pro. Iv got my product reg number Any chance i could get a download?
  5. I lost my roxio game cap software cd but I still have my product key! Is it possible to download the software! HELP!
  6. Hey, I reset my computer due to some issues etc, but i then released that i had lost the installation cd, i have the serial number that came with it and eveything else, but not the cd, i have registered the product but dont know what to do?
  7. Lost Cd

    I lost the box of the product, i have only the product, cables and the account with the product registered and the serial number (i think). How can i get the software? (sorry for my english )
  8. No Cd

    I purchased the HD Capture several years ago, but I can't find my disc to install it onto a new laptop. I have the product registered, I bought it new from Amazon, and I used it for a while before forgetting about it, so everything should be fine, I just need the physical disc. Any way to go about getting a new one?
  9. I Lost My Cd And I Have My Product Code, I Need The Software
  10. Hello, I have a question it seems that I have misplaced my installation disk for the Roxio Easy VHA to DVD 3 Plus, I wanted to know if by any chance by giving the the serial number from the disk slip if they could send me a download link of the software through my email? I've honestly have looked everywhere for the disk and I can't find it. I did install it when I recieved it but I had to format my harddrive and all my programs erased. Please Help! Thanks! Jenaira
  11. Lost My Cd :(

    I lost my roxio CD in a move so i can't get my roxio to install... I did a sys restore and i forgot all about the CD. Can anyone help? thanks!
  12. My cousin gave me his roxio but he had lost the software disc is there anyway of getting it back or a download online.
  13. Hello, My problem does not exactly revolve around my CD being lost, but please read on to get the entire picture. Thanks. Ill start at the beginning, I need some help with a issue i'm having with my Roxio HD Game Capture Pro Software. More specifically, Video Wave. I've edited multiple projects and poured a lot of hard work into them(Productions). When i was ready to Export them to my files, from which i was planning to upload to YouTube. I keep receiving a error message during the Rendering process, not allowing the video to be rendered. I referenced this forum post for some help as this user was experiencing the same problem. http://forums.support.roxio.com/topic/88306-roxio-video-wave-wont-render/ . Its important i note that i am running this software on a Windows 8 Laptop that has No CD Drive. I have the CD, i just cant place the software in that format onto my laptop. The way i got the software onto my laptop was by simply downloading the Update which i found here, http://www.roxio.com/enu/support/gamecapture-hd-pro/software_updates.html . Coming back to the first link which i referenced for help, the Digital Guru suggest inserting the disk, which i replaced by reinstalling/downloading the update software instead. I have a feeling that its because of this, that i cannot fix my issue. Which is why i need help with getting the official software that comes from the CD Itself instead of using the updatepack which I'm sure is wrong. Or am i possibly missing a step. To be clear, I DO have the physical contents of the box(Roxio HD Pro Capture, USB Cord, and the CD), i DONT have the retail package, the CD Activation Code, or even the manual anymore. I'm simply trying to get a some sort of download, that has the CD Software, to be able to Repair my software and fix my issue of not being able to Render my videos. I did order the Game Capture from Amazon, so i have a digital receipt(Email and Amazon Order) to use as proof. Which i am unclear if i should post to the thread now, or wait for possible further instructions. Thank you, hope to hear from someone soon.
  14. Lost My Component Cables

    I was going to use my HD Pro Roxio GameCap but I Realized That I lost all component cables. These Have the specifications That some are blue and green and there is no yellow cable. ¿Can I find an alternate way to record with component cables that are white, red and yellow and not the ones tha have blue and green?
  15. Lost My Disc And My Authorization Code

    Hi, I Lost my disc and my authorization code so I can upload videos to my computer and I don't have it installed to my computer cause I recently had to erase my computer from viruses I once had. all I have is the serial number on the Roxio game cap hd pro.
  16. Capture Device Lost

    Hey, I've had my Roxio Game Capture HD PRO since Christmas its been screwing me around alot but now it wont even let me record.. all the cords are right and they all work but when i turn everything on and open the capture window it tells me that the capture device has been lost!, I've also tried repairing and uninstalling and re-installing.
  17. Hi there can anyone help me out with a copy of roxio hd capture software?? Or know where I can get a new copy? I've lost my cd when moving house ;( Oh I know my key code so it's just the capture programme.. Any help would be amazing
  18. I Lost My Cd!

    Hello!, I have lost my cd and theres no way to download or get another physical copy i made a copy before i lost my disc but when i tried to install it, it says that the instalation was not succesful and i was wondering if someone could help me to get a copy or something. I bought it on amazon like 5 months ago. Please help. Here's a picture of the set up with the download version (TPB)
  19. Lost Cd Key

    So i lost my CD key would it be possible to get a new one with my serial number or the key on the bottom of the roxio box
  20. I had Purchased a Roxio Game Capture Pro HD in December for my son for Christmas. He has had Hard Drive problems on his computer since then and had not been able to use the product. Now that he has had his computer fix he would like to use the product but unfortunately he has lost he install CD. The product was never registered due to the inability to use it. I can provide the order number,order date, and S/N on the back of the product, i am just unaware of who to talk to and how to reach them in order to get help. Thank you in advance.
  21. Capture Device Has Been Lost

    Hi When i start Roxio Capture software its popup with: Capture Device has been lost And it works 2 days ago. I have tryed to reinstall the software without help. Anything i can do?
  22. Hi i have lost the product key for my roxio game capture it was installed on my computer using the key but then reset my computer thinking i still had the code
  23. Lost Serial Key

    Hi, I have got the disk for my roxio game capture HD PRO and I want to reinstall it on my new computer but I have thrown away the disc case with serial key on it. Is there anyway of getting this key send to me again or not!? Thanks in advance
  24. To: Any Mod/Guru that can help. Hello, I purchased a Roxio Game Capture HD Pro this past December. and I recently got a new computer, but I cannot find the CD to install the software on it. I have the serial number and the actual capture card but that is all I still have. Is there a way to get a download of the software using the serial number? Any response would be greatly appreciated, thank you for your time.
  25. I recently had to re-install Windows XP, and when everything was restored, I had no Cineplayer and no DVD decoder. I re-installed the Roxio Creator/MyDVD Combo LE disc that came with my computer, but there is no Cineplayer or DVd decoder. It came with my Dell computer when I purchased it, but now I can't get it back. Any suggestions? Thanks...
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