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Found 6 results

  1. I just upgraded to Windows 10 (from 7) and now my NXT3 and Roxio USB Video Capture device (UB315-E serial # 15089064456) is not working. I can open the HOME window of NXT3 but when I select CAPTURE VIDEO it hangs. Any ideas?
  2. Hi, I recently purchased a Roxio Gamecapture HD Pro and after over 7 hours of trying to set it up, I am really wondering why I didn't just pay the extra for an Elgato. After installing the software, downloading the service pack updates and rebooting the machine, whenever I try to capture gameplay footage the program crashes immediately. My machine has more than the recommended specification requirements so I know that isn't an issue. I have attached a screen grab below to illustrate my problem. I don't understand how Roxio can justify charging what they do for this when I see this problem happening to a lot of people and they offer NO customer support at all - OR they charge you for it. If anyone can help, I would hugely appreciate it. Jim
  3. Don327

    Roxio Has Stopped Working.

    Roxio Creator 2011 has been working fine. But now I receive the message that is has stopped working. The message also indicates that Windows will close the program and look for a solution. But the program does not close and no solution is offered. I have uninstalled the program and re-installed the program using the original diskette. But the problem persists.
  4. So I bought the Roxio easy VHS to DVD Plus 3 earlier this years, i converted a few vhs over onto the computer. Now i need to convert more , i go to open the program and get the error attached in the pic. I have tried to run the repair, ive uninstalled and re-installed about 5 times. Cant think of anything else. It just wont open! Any ideas please help
  5. Hello everyone. I've been browsing the forum for weeks trying to figure out what might be wrong with the device, but to no avail I've finally decided to ask you guys, and post my own topic. Okay, so I've had my device for a few months now, and it's not until fairly recently it's stopped working. Whenever I open the software and click "capture" I'm only left with a black screen, and the start capture button, live stream, and options button are all unavailable. Although their is nothing on the screen initially, if I move the quality bar up, a flickering jumbled screen shows up, and the red signal turns green, and the options, start capture, and the other options become available. However clicking on the options, or the start capture button results in the software crashing. It'll say "Roxio Media Capture" has stopped working. I've looked at the solutions from rebooting my PC, to the most common issue which is the "transcoder" thing showing up in the device manager. Regardless I'll post pictures and provide as much information as possible. It'd be great if I could get this device working again. The first picture is what looks like when first opening the video capture. The second picture is what it looks like with the slider all the way up. For some reason however when I PRTSC the recording screen shows up as black when in reality it's flickering, and you can barely make out what's there. The third picture is what happens after clicking "options" The fourth picture shows where the software is in the device manager. The last picture shows any additional information.
  6. I am using windows7 Pro 64bit. After installing Easy VHS to DVD3 (and I have uninstalled/reinstalled too) I launch the program and immediately get a message "Roxio Easy VHS to DVD has stopped working". If I click on more details, I see the following: Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: easyvhs2dvd.exe Problem Signature 02: 3.0.1.14 Problem Signature 03: 4efd2688 Problem Signature 04: mscorlib Problem Signature 05: 2.0.0.0 Problem Signature 06: 4e1511f4 Problem Signature 07: 1b2b Problem Signature 08: c Problem Signature 09: System.IO.FileNotFoundException OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Anyone know what I can check? thank you.
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