Help
Roxio Community
Posted 28 September 2006 - 01:13 PM
I am getting a blue edge on the borders of my video. Especially noticable on the left side and top. This is extremely distracting when the edited video is saved in a 16:9 format or .WMV format.
It is OK on a 4:3 screen, but only because the TV safe zone blocks the blue edge from appearing. On a 16:9 screen (letterbox), or anything smaller, this blue edge always appears. When creating a transition between scenes, the blue edge looks horrible and awkward.
I did not have this problem with VideoWave 8 or before. Nor do I have this problem with any other video editing software.
I have emailed tech support many times about this and NEVER got any answer or help. The Roxio support really sucks. Not only is it very difficult to find your way around the "Roxanne" interface crap, but trying to find where a "status" report on previous OPEN tech support issues is near impossible.
Anyone out there having a problem with the blue border? Do you have a recommendation?
Page 1 of 1
VideoWave 9 Blue Border Around Edge of video
#2
- Digital Guru
-
- Group: Members
- Posts: 15,581
- Joined: 04-January 06
- Gender:Male
Posted 29 September 2006 - 05:27 AM
Make sure you ahve the latest driver for your video card.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
#3
- Newbie
-
- Group: Members
- Posts: 9
- Joined: 28-September 06
Posted 29 September 2006 - 07:00 AM
ggrussell, on Sep 29 2006, 06:27 AM, said:
Make sure you ahve the latest driver for your video card.
No, this isn't the problem. I have the latest driver and this was actually one of the first things I checked. Plus, as I said, this problem doesn't occur with previous versions of VideoWave or other Editors. Only Version 9. It also appears when installed on another PC. Please try this for yourself and see if it occurs on your machine. It would be great if I could get a confirmation or not. You have to burn a video to see it though. You can save as a .wmv file on your harddrive and play back in Windows Media.
#4
- Digital Guru
-
- Group: Members
- Posts: 15,581
- Joined: 04-January 06
- Gender:Male
Posted 29 September 2006 - 01:41 PM
No this does not occur on either of my machines. I never use WMV files though. I'm strickly DV AVI which I use to make home DVDs. Have you added anything to Windows media player lately? New codecs? plugins? I think Videowave uses the WMV codecs from Microsoft. If you have installed WMP 11 beta, i know that has caused some odd problems, too.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
#5
- Newbie
-
- Group: Members
- Posts: 4
- Joined: 18-July 06
Posted 12 April 2007 - 08:46 AM
Did you ever get a resolution on this issue? I have the same problem but can't find a solution for it.
Thx
Thx
QUOTE (Frogprintz @ Sep 28 2006, 02:13 PM) <{POST_SNAPBACK}>
I am getting a blue edge on the borders of my video. Especially noticable on the left side and top. This is extremely distracting when the edited video is saved in a 16:9 format or .WMV format.
It is OK on a 4:3 screen, but only because the TV safe zone blocks the blue edge from appearing. On a 16:9 screen (letterbox), or anything smaller, this blue edge always appears. When creating a transition between scenes, the blue edge looks horrible and awkward.
I did not have this problem with VideoWave 8 or before. Nor do I have this problem with any other video editing software.
I have emailed tech support many times about this and NEVER got any answer or help. The Roxio support really sucks. Not only is it very difficult to find your way around the "Roxanne" interface crap, but trying to find where a "status" report on previous OPEN tech support issues is near impossible.
Anyone out there having a problem with the blue border? Do you have a recommendation?
It is OK on a 4:3 screen, but only because the TV safe zone blocks the blue edge from appearing. On a 16:9 screen (letterbox), or anything smaller, this blue edge always appears. When creating a transition between scenes, the blue edge looks horrible and awkward.
I did not have this problem with VideoWave 8 or before. Nor do I have this problem with any other video editing software.
I have emailed tech support many times about this and NEVER got any answer or help. The Roxio support really sucks. Not only is it very difficult to find your way around the "Roxanne" interface crap, but trying to find where a "status" report on previous OPEN tech support issues is near impossible.
Anyone out there having a problem with the blue border? Do you have a recommendation?
#6
- Digital Guru
-
- Group: Digital Guru
- Posts: 19,289
- Joined: 04-January 06
- Gender:Male
Posted 12 April 2007 - 09:03 AM
QUOTE (mvdeo @ Apr 12 2007, 11:46 AM) <{POST_SNAPBACK}>
Did you ever get a resolution on this issue? I have the same problem but can't find a solution for it.
Thx
Thx
The OP hasn't visited the forums for 6 months, so it is doubtful that he/she will see your post, unless he/she has mail notification enabled.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
Share this topic:
Page 1 of 1