[dtrent]

When I am using the Drop and Drag feature in EMC9 Suite I get the blue screen with a error message showing the following:
STOP: 0X000000C2 (0X00000007, 0X00000CD4, 0X0212004, 0X82C307E0)

Has anyone have any answers.

OS System Windows XP Service Pack 2
Dell Dimension 8300
Pentium® 4 CPU 3.00GHz

[Beerman]

dtrent, on Oct 1 2006, 12:20 PM, said:

When I am using the Drop and Drag feature in EMC9 Suite I get the blue screen with a error message showing the following:
STOP: 0X000000C2 (0X00000007, 0X00000CD4, 0X0212004, 0X82C307E0)

Has anyone have any answers.

OS System Windows XP Service Pack 2
Dell Dimension 8300
Pentium® 4 CPU 3.00GHz

Any other similar software installed? Usually, this is due to a conflict with another program wanting control of the drive.

[lehill]

dtrent, on Oct 1 2006, 10:20 AM, said:

When I am using the Drop and Drag feature in EMC9 Suite I get the blue screen with a error message showing the following:
STOP: 0X000000C2 (0X00000007, 0X00000CD4, 0X0212004, 0X82C307E0)

Has anyone have any answers.

OS System Windows XP Service Pack 2
Dell Dimension 8300
Pentium® 4 CPU 3.00GHz

I'm going to wildly guess that Dell loaded up your computer with Sonic DLA and you also have Roxio Drag2Disc installed. Remove one (preferably both of them) and see if that helps.

Lance
*****

[dtrent]

The Disc drive says that it is being used by Sonic Solutions Drag-to-Disc Kernal, how do I correct this?

I have tried removing the Sonic.

[Beerman]

dtrent, on Oct 1 2006, 08:49 PM, said:

The Disc drive says that it is being used by Sonic Solutions Drag-to-Disc Kernal, how do I correct this?

I have tried removing the Sonic.

You've uninstalled Sonic DLA and still have this problem? Try removing Drag to Disc which is listed as a separate program in the Control Panel--add/remove programs.

[lehill]

dtrent, on Oct 1 2006, 06:49 PM, said:

The Disc drive says that it is being used by Sonic Solutions Drag-to-Disc Kernal, how do I correct this?

I have tried removing the Sonic.

"tried" doesn't sound like you were successful. Did you reboot after the uninstall? Try Beerman's good idea of removing Drag2Disc too.

Otherwise here are instructions direct from Sonic on a manual uninstall of Sonic DLA (WinXP only). Reboot after completing step 5:

1) Uninstall the current copy of DLAusing the "Add/Remove Programs," control panel.
2) Delete the "DLA," folder from your Program Files folder. (By default this is located inside: C:\Program Files\Sonic\)
3) Edit the Registry to remove entries relating specifically to DLA. (As a precaution, please export any registry entries before deleting them.)

a. To start the Registry Editor, click on "Start," click on to "Run," type "regedit," and click "OK."
b. Open the "HKEY_CURRENT_USER" folder. (If this folder does not exist, proceed to step f.)
c. Open the "Software" folder.
d. Open the "Sonic" folder.
e. Right-click on the "Direct Access" folder and select delete.
f. Go to HKEY_LOCAL_MACHINE\Software\Sonic.
g. Right-click on the "Direct Access" folder and select delete.
h. Go to HKEY_CLASSES_ROOT\CLSID.
i. Right-click on the "{5CA3D70E-1895-11CF-8E15-001234567890}" folder and select delete. (This data for the "Default," setting in this folder should be "DriveLetterAccess.")
j. Go to HKEY_CLASSES_ROOT\Installer\Products.
k. Right-click on the "29FE602138E2958RCABC02843CBCD76A" folder and select delete.
l. Go to HKEY_CLASSES_ROOT\
m. Right-click on the "VERITAS.DLAEventHandler" folder and select delete.
n. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID.
o. Right-click on the "{5CA3D70E-1895-11CF-8E15-001234567890}" folder and select delete. (This data for the "Default," setting in this folder should be "DriveLetterAccess.")
p. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes.
q. Right-click on the "VERITAS.DLAEventHandler" folder and select delete.
r. Got to HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\MSConfig\startupreg.
s. Right-click on the "dla" folder and select delete.
t. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers.
u. Right-click on "VxDlaCdOnArrival" and select delete.
v. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
w. Right-click on the "{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" folder and select delete.

4) Restart your computer.
5) Delete the "DLA," folder from the System32 folder. (This is located inside: C:\Windows\System32)

Lance
*****