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Toast 12 Crashes Every Time I Try To Import Anything

Toast 12 Crash reinstall?

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#1 jfish

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Posted 15 September 2014 - 07:30 PM

I recently purchased Toast 12 Titanium. After playing with it a little I decided it couldn't do what I wanted it to do, so I was intending to get a refund. Well, it wouldn't do what I wanted, but needed to convert video formats that Toast should be able to convert. In the process, I realized part of my previous issue with the software was that my son had downloaded the program and didn't download everything.

So....I had deleted it, but when I changed my mind and re-installed the software, it won't work. Every time I open it, it unexpectedly quits. Sometimes it stays on until I try to actually use the program and sometimes as soon as it opens. I'm thinking that it's corrupted, but don't know how to clean it up or uninstall/reinstall correctly.

I would appreciate any help!!!! Thank you in advance.

#2 tsantee

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Posted 17 September 2014 - 07:23 PM

Don't know for sure. When Toast launches it checks for connected optical drives and audio & video devices. You might try disconnecting any devices other than hard drives and keyboard to see if there may be something connected that Causes Toast problems.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!





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