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Burn Disc Image Not Responding

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Recently, I started having issues burning ISO images to disc. I get "Not Responding" error, which I didn't have before. Anyone with similar issues?

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Recently, I started having issues burning ISO images to disc. I get "Not Responding" error, which I didn't have before. Anyone with similar issues?

 

The first thing to try is to play the ISO files using the free VLC player (LINK). That will eliminate some of the potential causes of the problem. Let us know if it will play.

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Or if it's not a video DVD .ISO file, try opening it with the disc image loader in Roxio. From the main screen, select Tools and, "Load Disc Image."

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I don't know what the problem is. Now it's giving me a "Not Responding" error as soon as I run the program. I can't even do much.

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I will follow the instructions on the link you have provided after this.

I believe the problem started either by the August or September Windows update. I don't remember which for me to go back to. This laptop has Win 8.1 and Roxio gives me the same problems. I changed my desktop back to Win 8 and Roxio started working fine. I think the program is not set to work on 8.1 and I haven't had any Roxio updates for a long time. I believe NXT2 never had any updates since I got it last year.

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