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v7.1 Update won't allow entry of CD Key (Serial Number)


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#1 YoYoPedro

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Posted 02 October 2006 - 09:47 AM

v7.0 works just fine.  It tells me to download the update for v7.1.  I follow it to the letter, but the "Continue" button never turns blue on the Setup Assistant after putting in my CD Key (serial number), so I'm unable to hit "Return" or click on the "Continue" button to activate the new version.  If I delete everything and reinstall v7.0, everything works just fine again, the Setup Assistant and CD Key work just fine for v7.0.   :)

#2 patatrox

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Posted 02 October 2006 - 10:11 PM

View PostYoYoPedro, on Oct 2 2006, 01:47 PM, said:

v7.0 works just fine.  It tells me to download the update for v7.1.  I follow it to the letter, but the "Continue" button never turns blue on the Setup Assistant after putting in my CD Key (serial number), so I'm unable to hit "Return" or click on the "Continue" button to activate the new version.  If I delete everything and reinstall v7.0, everything works just fine again, the Setup Assistant and CD Key work just fine for v7.0.   :)

Where did you get the cd-key, is this a product that you purchased or obtained elsewhere?  If elsewhere, that may explain the key not working in 7.1.  If purchased, you'll need to contact customer service with proof of purchase and they'll be able to assist.
- patatrox

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