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Until today, I have been able to run the program just fine. Suddenly it won't start. I have tried repairing, uninstalling and reinstalling, restarting, scanning, and just about everything else I can think of. I'm not experiencing this issue with any other program on my computer and searching has thus far provided no solution.

Please help.

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This is extensive, but it what I suggest...

(Add Nothing! Skip Nothing!)

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.

 

Turn OFF any A/V & Firewall.

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure
nothing
is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

When the Install competes, turn your AV & Firewall back on and reboot.

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