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Toast 6.1.1 hangs on startup


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#1 dead mac walkin

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Posted 05 October 2006 - 08:04 PM

I have Toast 6.1.1 and in the last week found Toast and Popcorn horrendously slow to open.  The icon shows in dock and clicking on the dock icon lists "application not responding", however if I wait for 30-40 seconds the window eventually opens.  If I select any tab or radio button the spinning beach ball appears, I can't move the window, and clicking the dock icon gets the "app not responding" message again.  Force quitting clears things up.  I've ran permissions ("Cocktailed" the caches), trashed the app and all files with Roxio and Toast in the name (prefs, .plists, etc.), reinstalled, logged in as clean user, and still the same problem.  My Mac is a dual 2.0 G5, 2.5gb ram, OSX 10.4.7, internal Pioneer DVR-109, no externals, and it all worked before :)
Any suggestions would be greatly appreciated.

#2 John at Roxio

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Posted 13 October 2006 - 07:30 PM

You might try running the combined updater for the OS version that you have (or maybe even upgrading to 10.4.8).  The Combined updater is the key though, dont just use the regular one.

#3 dead mac walkin

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Posted 13 October 2006 - 08:02 PM

View PostJohn at Roxio, on Oct 13 2006, 08:30 PM, said:

You might try running the combined updater for the OS version that you have (or maybe even upgrading to 10.4.8).  The Combined updater is the key though, dont just use the regular one.

WooHoo!  10.4.8 was the key for some reason :)  Ever since 10.3 I use the combo updates, Deltas usually screw something up for me.  Thanks, I had given up.

#4 Art M

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Posted 27 October 2006 - 02:48 PM

I don't often make DVD copies so I was surprised to get the beachball of tedium when I opened Toast 6 to copy a
DVD. I'm running OS X.4.8 on an Onyx PowerBook (667mhz, 768 meg RAM. My previous copies worked fine but this is now totally useless!

Are you not supporting Toast 6 any longer?

After this happened the first time, I went to your site and downloaded 6.1.1, same problem. Now I can't even get the program to recognize my external firewire burner.

#5 tsantee

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Posted 27 October 2006 - 03:21 PM

View PostArt M, on Oct 27 2006, 03:48 PM, said:

I don't often make DVD copies so I was surprised to get the beachball of tedium when I opened Toast 6 to copy a
DVD. I'm running OS X.4.8 on an Onyx PowerBook (667mhz, 768 meg RAM. My previous copies worked fine but this is now totally useless!

Are you not supporting Toast 6 any longer?

After this happened the first time, I went to your site and downloaded 6.1.1, same problem. Now I can't even get the program to recognize my external firewire burner.
All features of Toast 6.1.1 work with OS 10.4.8. The problem is it isn't working on your Mac, although you're not alone. See the other thread about Toast hanging on the Copy window.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!




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