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Web Video Capture Not Starting

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Hi,

Am just using Web Video copy for the first time on a Win 7 pro 64 bit system with an NVidia GT610 video card.

 

Unfortunately creator does not detect a video in the browser when it starts and waits with the 'please launch browser...' message in the capture window.

 

This happens with ether IE11 (default) and Chrome browsers and different video sources: YouTube etc.

 

There is a Roxio knowledgebase article for Nxt2 ad YouTube which recommends pausing video, changing resolution and restarting video, but this makes no difference in either IE or Chrome as Web video window just sits there saying 'please launch your browser to start viewing...'

 

I'd be very grateful for any pointers to get this going

 

Many hanks in advance

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For many of us it doesn't work. There are several alternatives including an add-on for Chrome and as part of the free ANY Video Converter. When I ran it, all I was able to capture were the You Tube commercials. :P

 

Sorry.

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