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Everytime I try to re-install my software, from the CD, it fails at "Publishing Product Information". It brings up a pop up window that says "Please Install the Disc: _____", but does nto reference any disc.
I have tried re-inserting the Install disc, Inserting the "COntent" disc, and nothing works.
The only option is to cancel the install. ARGH! I called Tech support and they said to turn off all virus protection, because that is why it was happening. Nope. I turned everything off, and still it fails at the same point.
I work outside my house, and cannot call Tech Support from home during thier hours, so they said to try Discussion group and llok for Grandpa Bruce.
PLEASE GRANDPA BRUCE- or anyone else, help me resintall!!!
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Reinstall Fails at "Publishing Product Information".... Re Installing Roxio 8
#1
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Posted 09 October 2006 - 06:04 PM
Laurie[color=#FF0000][font=Georgia]
#2
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Posted 09 October 2006 - 07:04 PM
MommyDVD, on Oct 9 2006, 09:04 PM, said:
Everytime I try to re-install my software, from the CD, it fails at "Publishing Product Information". It brings up a pop up window that says "Please Install the Disc: _____", but does nto reference any disc.
I have tried re-inserting the Install disc, Inserting the "COntent" disc, and nothing works.
The only option is to cancel the install. ARGH! I called Tech support and they said to turn off all virus protection, because that is why it was happening. Nope. I turned everything off, and still it fails at the same point.
I work outside my house, and cannot call Tech Support from home during thier hours, so they said to try Discussion group and llok for Grandpa Bruce.
PLEASE GRANDPA BRUCE- or anyone else, help me resintall!!!
I have tried re-inserting the Install disc, Inserting the "COntent" disc, and nothing works.
The only option is to cancel the install. ARGH! I called Tech support and they said to turn off all virus protection, because that is why it was happening. Nope. I turned everything off, and still it fails at the same point.
I work outside my house, and cannot call Tech Support from home during thier hours, so they said to try Discussion group and llok for Grandpa Bruce.
PLEASE GRANDPA BRUCE- or anyone else, help me resintall!!!
You can try to copy the cd to your hard drive and see if the install works better from there. A long shot but an easy thing to try.
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
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Posted 09 October 2006 - 07:07 PM
MommyDVD, on Oct 9 2006, 09:04 PM, said:
Everytime I try to re-install my software, from the CD, it fails at "Publishing Product Information". It brings up a pop up window that says "Please Install the Disc: _____", but does nto reference any disc.
I have tried re-inserting the Install disc, Inserting the "COntent" disc, and nothing works.
The only option is to cancel the install. ARGH! I called Tech support and they said to turn off all virus protection, because that is why it was happening. Nope. I turned everything off, and still it fails at the same point.
I work outside my house, and cannot call Tech Support from home during thier hours, so they said to try Discussion group and llok for Grandpa Bruce.
PLEASE GRANDPA BRUCE- or anyone else, help me resintall!!!
I have tried re-inserting the Install disc, Inserting the "COntent" disc, and nothing works.
The only option is to cancel the install. ARGH! I called Tech support and they said to turn off all virus protection, because that is why it was happening. Nope. I turned everything off, and still it fails at the same point.
I work outside my house, and cannot call Tech Support from home during thier hours, so they said to try Discussion group and llok for Grandpa Bruce.
PLEASE GRANDPA BRUCE- or anyone else, help me resintall!!!
Try the suggestions for this problem that are in any of these posts:
1. http://forums.suppor...?showtopic=5885
2. http://forums.suppor...?showtopic=3212
3. http://forums.suppor...p?showtopic=718
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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