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Enter Product Key Too Many Times


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#1 cleveland hooper

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Posted 02 January 2015 - 08:27 PM

i get a error saying i enter product key to many times? how can i reset that?

#2 Brendon

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Posted 02 January 2015 - 08:35 PM

Which software?

Assorted computers in Windows XP, 7, and 10.

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#3 cleveland hooper

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Posted 02 January 2015 - 08:43 PM

RoxI creator nxt 2

#4 Brendon

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Posted 02 January 2015 - 10:08 PM

Thanks very much. We're in the right forum now. :)

If you send a PM [private message] to Rox-Ralf, he is one of the few Roxio employees who frequent this bulletin board, and he can re-set your install count for you.

Please be aware that Ralf may be away with his family on his very short Christmas vacation, so it might take a week or more before he gets back and can help you.

Regards,
Brendon

Assorted computers in Windows XP, 7, and 10.

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#5 aandy

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Posted 06 April 2015 - 02:39 AM

Hi, how do I contact Rox-Ralf?

#6 sknis

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Posted 06 April 2015 - 02:45 AM

Hi, how do I contact Rox-Ralf?


Did you read the second line of Brendon's post?

Look to the top right of this page to find an envelop. Use that to compose a new message. Include the product and version that you have --at least.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.





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