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capture program freeezes


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#1 justin860

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Posted 11 October 2006 - 12:20 AM

I have a Convert X PX-M402U and I just installed the Easy Media Creator 9.  The program seems to recognize the capture box, but freezes before I can do anything.

I tried unplugging the capture box, and it brings me to a window, and that gives me options that are all greyed out and I can't use any of them.  

It says "no signal". What can I do? Anyone else have this problem too?
Mine

AMD Athlon 64 X2 4200+ Manchester 2.2GHz
Gigabyte GA-K8N Pro-SLI Mother board
2 GB Crucial 184-Pin DDR SDRAM DDR 400 (PC 3200)
SONY IDE DVD-ROM
LITE-ON 16X DVD±R DVD Burner With LightScribe and 5X DVD-RAM
NEC 16X DVD±R DVD Burner
EVGA 256-P2-N515-AX GeForce 7800GT 256MB GDDR3 PCI Express x16 Video Card
Seagate Barracuda 7200.9 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
Antec TRUEPOWERII TPII-550 ATX12V 550W Power Supply
Windows XP Professional x64 Edition

AMD Theater 550 Pro

#2 james_hardin

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Posted 11 October 2006 - 12:27 AM

Your device came with software that is designed to work with. You will need to use that software to capture with.

Then you can use V9 to do the editing burning.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

#3 justin860

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Posted 11 October 2006 - 12:32 AM

View Postjames_hardin, on Oct 11 2006, 12:27 AM, said:

Your device came with software that is designed to work with. You will need to use that software to capture with.

Then you can use V9 to do the editing burning.


Once I installed the software Easy Media Creator 9 Suite, the software that came with my plextor box now doesn't load at all. I even tried reinstalling the Plextor GoCAP software, and that didn't work.


The error say
"Building DirectShow Graph
Create Filter:Divx Decoder,
Error Code:0x80040111,
ClassFactory cannot supply requested class "
Mine

AMD Athlon 64 X2 4200+ Manchester 2.2GHz
Gigabyte GA-K8N Pro-SLI Mother board
2 GB Crucial 184-Pin DDR SDRAM DDR 400 (PC 3200)
SONY IDE DVD-ROM
LITE-ON 16X DVD±R DVD Burner With LightScribe and 5X DVD-RAM
NEC 16X DVD±R DVD Burner
EVGA 256-P2-N515-AX GeForce 7800GT 256MB GDDR3 PCI Express x16 Video Card
Seagate Barracuda 7200.9 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
Antec TRUEPOWERII TPII-550 ATX12V 550W Power Supply
Windows XP Professional x64 Edition

AMD Theater 550 Pro

#4 justin860

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Posted 11 October 2006 - 12:43 AM

View Postjames_hardin, on Oct 11 2006, 12:27 AM, said:

Your device came with software that is designed to work with. You will need to use that software to capture with.

Then you can use V9 to do the editing burning.


Thanks
I just reinstalled DIVx and its all working again!
Thanks
Mine

AMD Athlon 64 X2 4200+ Manchester 2.2GHz
Gigabyte GA-K8N Pro-SLI Mother board
2 GB Crucial 184-Pin DDR SDRAM DDR 400 (PC 3200)
SONY IDE DVD-ROM
LITE-ON 16X DVD±R DVD Burner With LightScribe and 5X DVD-RAM
NEC 16X DVD±R DVD Burner
EVGA 256-P2-N515-AX GeForce 7800GT 256MB GDDR3 PCI Express x16 Video Card
Seagate Barracuda 7200.9 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
Antec TRUEPOWERII TPII-550 ATX12V 550W Power Supply
Windows XP Professional x64 Edition

AMD Theater 550 Pro

#5 james_hardin

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Posted 11 October 2006 - 03:20 AM

View Postjustin860, on Oct 11 2006, 04:43 AM, said:

Thanks
I just reinstalled DIVx and its all working again!
Thanks
Thanks for posting that solution – I had not considered that!
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

#6 Alstair

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Posted 08 November 2006 - 03:01 PM

Roxio states the MX402 is supported by EM9, however I have same problem with the freeze after pressing capture button (record light goes out on MX402 and roxio stops responding).  Need to shut down Roxio import using taskmanager. The device did work with my previous version of EMC version 8.




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