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Creator Nxt Pro 2 Critical Registry Keys Needed For This Application Are Missing

Critical Registry Keys Missing

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#21 Brendon

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Posted 10 October 2015 - 05:04 PM

For those interested, Paul was also talking with Corel Support. They guided him through a 'Clean uninstall and Reinstall' of the software, and that fixed his issue.

 

I had built an NXT2 regfix file to repair Paul's registry, but we never got to try it on his system.

 

Regards,

Brendon


Assorted computers in Windows XP, 7, and 10.

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#22 JulieB

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Posted 13 December 2015 - 05:08 PM

I've run into this same issue - critical registry keys missing - and have tried to repair the software to no avail...

 

Roxio Creator NXT2

Version: 15.0.5.2; 5.0.0.0

Build: 150B05C, R03; 800B00B, R03

 

on a laptop with Windows 7 Enterprise SP1

64-bit OS

Intel Core i7-3540M CPU @ 3.00GHz

 

Any suggestion as to which RegFix file I should use?

 

Also, I'm wondering what affect this has on the end product?  More to the point, could this be the root of unexpected outcomes on a DVD burn?  I've had a ton of issues (DVD opening to a sub-page instead of the title page; missing audio on some, but not all clips; next button going other than where I've set it to go, etc.) and am wondering if this could be at the root of it?  I've reworked this project many times trying to fix any potential problems and wasted 20+ DVDs with inferior end results (not matching previews - which in itself is maddening) and am about at my wits end with Roxio.  Any help would be much appreciated.



#23 Brendon

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Posted 13 December 2015 - 07:46 PM

Hello JulieB

 

Last question first - I think this has been caused by some sort of event which has broken several parts of your installation and is causing all these problems, rather than this is the root of all those problems. This is why I recommend a clean uninstall - full uninstall; thorough cleanup; reinstall without Anti-Virus or background programs running - rather than slapping a field dressing (RegFix) on the wound.

 

When some key registry values are damaged, the program alarms and gives you that error message. Roxio's RegFix file replaced only the values which were causing the alarm and not the root cause of their being broken. Perhaps that's why Roxio only issued RegFix files for only two versions of Creator?

 

In any event, I made a RegFix for Paul's NXT 2 under 64-bit Windows 7 and it worked under test on my machine, but we didn't get to test it in the field because he did the full uninstall; thorough cleanup; reinstall and it fixed the problem. Should you wish to try the quick, temporary fix, here it is.

 

I'm afraid the Community Forum Software by IP.Board 3.4.8 is playing up again at the moment and we can't upload the file to you here. I'll type it in and tell you how to make it work. NOTE: This for Creator NXT 2 under Windows x64 only.

 

 

- - - - -

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F591E537-7CFE-4DDE-ADAA-F9A500DAB330}]
"UsedBy"=hex(7):7b,00,46,00,36,00,35,00,31,00,34,00,30,00,39,00,39,00,2d,00,43,\
  00,36,00,33,00,38,00,2d,00,34,00,46,00,35,00,44,00,2d,00,38,00,37,00,38,00,\
  42,00,2d,00,45,00,31,00,43,00,36,00,38,00,38,00,37,00,35,00,42,00,30,00,45,\
  00,36,00,7d,00,00,00,00,00
"InstallDateTime"="20150811112856"
"UninstallString"=hex(2):4d,00,73,00,69,00,45,00,78,00,65,00,63,00,2e,00,65,00,\
  78,00,65,00,20,00,2f,00,49,00,7b,00,46,00,35,00,39,00,31,00,45,00,35,00,33,\
  00,37,00,2d,00,37,00,43,00,46,00,45,00,2d,00,34,00,44,00,44,00,45,00,2d,00,\
  41,00,44,00,41,00,41,00,2d,00,46,00,39,00,41,00,35,00,30,00,30,00,44,00,41,\
  00,42,00,33,00,33,00,30,00,7d,00,00,00

- - - -

 

Highlight the bold text between the dotted lines

CUT [ctrl-x] or COPY [ctrl-c] the highlighted text

Open a word processor such as Notepad

PASTE [ctrl-v] the text into the word processor

Save the text as a file such as RegFix.reg to your desktop or somewhere you can find it.

 

To use the regfix file you've created, double-left-click it and answer yes or allow to the Windows questions. Reboot the machine to restart Windows. This should have replaced those 'Critical Registry Values', but I still recommend the clkuean uninstall/reinstall.

 

Regards,

Brendon

 


Assorted computers in Windows XP, 7, and 10.

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#24 d_deweywright

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Posted 25 January 2016 - 03:45 PM

To your last question, when you're preparing your project to go to DVD, instead of writing directly to DVD, instead select the option to write to a Folder Set, or to a .ISO Image file.  Once those are created, you can then preview those files.  If they match what you expect, then you write those to disc.  (No rendering required at that point.)  And if those don't play properly, then the problem is with your discs or DVD burner.


Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

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