Jump to content
  • 0
Oquirrh

Error When Trying To Burn Data Disc

Question

Whenever I try to burn a data disc I get an error. It tries to start writing, then fails with error message: "There was a problem writing to the disc. You can try again by clicking the Retry button. You will need another blank disc ready." (see screenshot)

 

This only happens when I try to burn the data to the destination DVD drive directly. If I burn the data to an .ISO image file, then burn the ISO image file to the same DVD drive with the same DVD in it, it works fine.

 

This is a real pain because burning a disc is always a two step process: 1) create ISO image file. 2) burn ISO image to DVD burner.

 

This is not a problem with the DVD media as I am burning the ISO image file to the exact same DVD that I used when I got the fail error while trying to burn directly to DVD burner.

 

I am using Roxio Creator NXT 2, version: 15.0.5.2; 5.0.0.0. Build: 150B05C, R13; 800B00B, R03

 

I tried to update the software but it said there were no updates available.

post-123391-0-69935800-1422400698_thumb.jpg

Edited by Oquirrh

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

I completely un-installed the program, rebooted, then re-installed it, rebooted, and it still gives me the same error. I've also tried different brands of CD-R and DVD-R media (Memorex, Sony, Verbatim), all with the same results.

 

Does anyone from Roxio have any ideas to fix this?

Edited by Oquirrh

Share this post


Link to post
Share on other sites
  • 0

I just downloaded Nero Burning ROM 2015 and it had no problems burning a data disc on my system. It's half the price too, and upgrades are 1/3 the price. Sorry Roxio. I've been with you for years... Toast, Creator, NXT2, but this is it. No support or paid support = unhappy customer shopping around for something better.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×