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jbkelly

Replacement Win7 Computer Missing Installation Code

Question

My old Dell computer running windows 7 had a melt down. I now have a different Dell computer with windows 7 but when I try to install my old Roxio Creator disc I get two error messages. First message is "This program has known compatibility issues" and the second message is "all your drives are set to disable. in order to start Roxio Creator LE Dell Edition you must either physically remove your drives or enable at least one drive."

 

My Roxio disc is old, copyright 2005. The P/N is WG786, and from the box I saved DP/N 0DG304 and what is probably the unlocking code, US-0DG304-53590-6CD-4305.

 

Can anyone guide me in steps to install this disc on my replacement computer? My email is jajbkelly@gmail.com

 

Thanks for any help...............Jim

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My old Dell computer running windows 7 had a melt down. I now have a different Dell computer with windows 7 but when I try to install my old Roxio Creator disc I get two error messages. First message is "This program has known compatibility issues" and the second message is "all your drives are set to disable. in order to start Roxio Creator LE Dell Edition you must either physically remove your drives or enable at least one drive."

 

My Roxio disc is old, copyright 2005. The P/N is WG786, and from the box I saved DP/N 0DG304 and what is probably the unlocking code, US-0DG304-53590-6CD-4305.

 

Can anyone guide me in steps to install this disc on my replacement computer? My email is jajbkelly@gmail.com

 

Thanks for any help...............Jim

 

Your version of Roxio Creator is not compatible with W7

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