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Replacement Win7 Computer Missing Installation Code


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#1 jbkelly

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Posted 29 January 2015 - 09:11 AM

My old Dell computer running windows 7 had a melt down. I now have a different Dell computer with windows 7 but when I try to install my old Roxio Creator disc I get two error messages. First message is "This program has known compatibility issues" and the second message is "all your drives are set to disable. in order to start Roxio Creator LE Dell Edition you must either physically remove your drives or enable at least one drive."

My Roxio disc is old, copyright 2005. The P/N is WG786, and from the box I saved DP/N 0DG304 and what is probably the unlocking code, US-0DG304-53590-6CD-4305.

Can anyone guide me in steps to install this disc on my replacement computer? My email is jajbkelly@gmail.com

Thanks for any help...............Jim

#2 myguggi

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Posted 29 January 2015 - 09:15 AM

My old Dell computer running windows 7 had a melt down. I now have a different Dell computer with windows 7 but when I try to install my old Roxio Creator disc I get two error messages. First message is "This program has known compatibility issues" and the second message is "all your drives are set to disable. in order to start Roxio Creator LE Dell Edition you must either physically remove your drives or enable at least one drive."

My Roxio disc is old, copyright 2005. The P/N is WG786, and from the box I saved DP/N 0DG304 and what is probably the unlocking code, US-0DG304-53590-6CD-4305.

Can anyone guide me in steps to install this disc on my replacement computer? My email is jajbkelly@gmail.com

Thanks for any help...............Jim


Your version of Roxio Creator is not compatible with W7

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset





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