Help Me

[cody242424 1]

Until today, I have been able to run the program just fine. Suddenly it won't start. I have tried repairing, uninstalling and reinstalling, restarting, scanning, and just about everything else I can think of. I'm not experiencing this issue with any other program on my computer and searching has thus far provided no solution.

I saved up one year aND SPENT ALL MY MONEY ON THIS AND THIS IS HAPPENING PLZ HELP ME

[ogdens 83]

What Roxio program do you have?

[cody242424 1]

help me help me i am crying help idk what to do help

[ogdens 83]

Answer the question in post #2.

[cody242424 1]

roxio game capture hd thank you thank you so much

pl help me fix this

[cody242424 1]

roxio game capture hd pro

[cody242424 1]

Until today, I have been able to run the program just fine. Suddenly it won't start. I have tried repairing, uninstalling and reinstalling, restarting, scanning, and just about everything else I can think of. I'm not experiencing this issue with any other program on my computer and searching has thus far provided no solution.

roxio game capture hd pro for xbox 360 plz help me

Please help

[Jim_Hardin 418]

I see you have tried a lot of things... At this point I would suggest you try this.

 

(Add Nothing! - Skip Nothing!)

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

When the Install competes, turn your AV & Firewall back on and reboot.

[cody242424 1]

i dont know how to do all of that any why someone can take me step by step or a number i can call

[d_deweywright 116]

We're just users like yourself, we don't work for Roxio. You need to find a friend who does know how to do those things and have them help you out.

[cody242424 1]

Create a New User Account with Administrator Privileges for what roxio or revo uninstaller witch one do i make this account ?/

[d_deweywright 116]

Do all of the steps Jim listed in the order he listed them in. Notice that you run the Revo uninstaller before creating the new account.

 

You create the new account in Windows. (In Windows 7: Start -> Control Panel -> User Accounts -> Manage Accounts.)

 

And then you log in using the new account before you install Roxio. Based on that the new account is for your Roxio installation.

[cody242424 1]

i need a product key so i can install please someone help it is on the back of you box or on the back of package that your disc comes in please give me a code

[Brendon 197]

i need a product key so i can install please someone help it is on the back of you box or on the back of package that your disc comes in please give me a code

 

Don't ask people to break the rules regarding product keys, which are there to prevent theft.

 

If you're having a problen installing, address that problem instead.

[Jim_Hardin 418]

The Key is on the CD sleeve - when things are IMPORTANT take care of them!

 

You can go to your account here and locate it.

[MisterSniffles33 0]

Thats quite the process Jim. Is that safe to do all that?? I mean like turning all of your antivirus and firewalls off thats kinda gutsy dont ya think????

[Jim_Hardin 418]

Thats quite the process Jim. Is that safe to do all that?? I mean like turning all of your antivirus and firewalls off thats kinda gutsy dont ya think????

 

Safe?

 

Yes! - unless you wear an aluminum foil hat

[d_deweywright 116]

Thats quite the process Jim. Is that safe to do all that?? I mean like turning all of your antivirus and firewalls off thats kinda gutsy dont ya think????

 

Of course it's safe, as long as you disconnect from the internet during that process.

[MisterSniffles33 0]

When you say disc do you mean like your hard disk? Or the install disc?

[MisterSniffles33 0]

And this works for the profile you install revo on correct?????

[ogdens 83]

When you say disc do you mean like your hard disk? Or the install disc?

 

The latter.

[d_deweywright 116]

And this works for the profile you install revo on correct?????

 

 

Are you following the steps as listed?!

 

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

You run Revo first, under your normal account, and then create the new account.

[grandpabruce 86]

When you say disc do you mean like your hard disk? Or the install disc?

 

If you are asking about Jim's post (Post #8), he is suggesting copying the contents of the DVD disc, to your hard drive. Since reading comprehension for you is a little bit lacking, ask a good friend to come over to help you.

 

And, pay no attention to MisterSniffles33's post. It has no relevance to the situation.

Edited March 22, 2015 by grandpabruce