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Problem Installing Creator Nxt Pro 2

installation error

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#1 BlueGoose1776

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Posted 26 February 2015 - 09:19 PM

I got a new computer. I tried installing my file copy of the downloaded software. My key was accepted. However, apparently near the end of the install, a window appeared that stated "Roxio Creator Pro 2 setup was interrupted. Your system has not been modified. To install this program at a later time, please run the installation again." I have a set of log files from the interrupted installation, but I cannot see where to submit them to Roxio support. What do I do? I have attached a screen shot and a zipped copy of the log files Attached File  LogFile 15-02-26 23-42.zip   1.47MB   2 downloads.

Attached File  Roxio Creator NXT Error.jpg   36.14KB   0 downloads

Edited by BlueGoose1776, 26 February 2015 - 09:20 PM.


#2 Jim_Hardin

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Posted 27 February 2015 - 03:06 AM

Teh files indicate the 1603 error and HERE is the Knowledge Base solution for that.

#3 BlueGoose1776

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Posted 27 February 2015 - 05:25 AM

Digital Guru, thanks for your reply. I removed the files in the Temp folder and ran the install again. I got the same results. The log files are attached. Anything else I can do?

Attached File  LogFile 15-02-27 08-09.zip   4.46MB   1 downloads

#4 Jim_Hardin

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Posted 27 February 2015 - 05:41 AM

No that is all I have ever seen on it...





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