This is the second time that I have had this problem. When I try to launch EMC 7.5 I get an error message that says " The application has requested the runtime to terminate it in an unusual way" I managed to fix it once a few years ago by deleting a file somewhere but I can't remember what it was. Can anyone help me with this??????
1
Program failure
Started by
ddoak
, Oct 14 2006 05:02 PM
14 replies to this topic
#2
grandpabruce
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Posted 14 October 2006 - 06:35 PM
ddoak, on Oct 14 2006, 08:02 PM, said:
This is the second time that I have had this problem. When I try to launch EMC 7.5 I get an error message that says " The application has requested the runtime to terminate it in an unusual way" I managed to fix it once a few years ago by deleting a file somewhere but I can't remember what it was. Can anyone help me with this??????
What are you trying to launch? There are a multitude of programs within the suite.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#3
ddoak
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Posted 15 October 2006 - 01:16 PM
grandpabruce, on Oct 14 2006, 06:35 PM, said:
What are you trying to launch? There are a multitude of programs within the suite.
84th Combat Cunstruction Eng. Qui Nhon Viet Nam 1965-1966.
#4
grandpabruce
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Posted 15 October 2006 - 01:20 PM
ddoak, on Oct 15 2006, 04:16 PM, said:
The whole program media creator home or any program within. I upgraded my Norton internet security which made me install service pack 2 and since then I can't bring up any part of EMC7.5 As I said that this happened to me once before and after spending two or three nights with Roxanne and trying everything she suggested I finally hit on the answer and it had to do with deleting a file but I can't remember exactly what it was. This may not be the same problem but it seems like it.
84th Combat Cunstruction Eng. Qui Nhon Viet Nam 1965-1966.
84th Combat Cunstruction Eng. Qui Nhon Viet Nam 1965-1966.
High fives to you on your service. Have you tried to uninstall and reinstall the software?
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#5
Larry
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Posted 15 October 2006 - 01:30 PM
grandpabruce, on Oct 15 2006, 04:20 PM, said:
High fives to you on your service. Have you tried to uninstall and reinstall the software?
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#6
ddoak
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Posted 15 October 2006 - 04:38 PM
grandpabruce, on Oct 15 2006, 01:20 PM, said:
High fives to you on your service. Have you tried to uninstall and reinstall the software?
#7
grandpabruce
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Posted 15 October 2006 - 06:42 PM
ddoak, on Oct 15 2006, 07:38 PM, said:
It will not let me uninstall it or reinstall it, it says that the installer is missing even though I have the disk in the drive. Any ideas????? Im ready to quit and just get a cheap simple program. Oh by the way Thanks for your help and Welcome Home...
Welcome home to you, too. Are you trying to uninstall it through Add/Remove Programs? If so, don't have the disk in the drive.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#8
ddoak
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Posted 16 October 2006 - 07:16 AM
grandpabruce, on Oct 15 2006, 06:42 PM, said:
Welcome home to you, too. Are you trying to uninstall it through Add/Remove Programs? If so, don't have the disk in the drive.
#9
cdanteek
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Posted 16 October 2006 - 07:26 AM
Are you signed on as administrator, when trying to uninstall?
The best solution is to use Windows Install Clean Up to blitz the previous installation. After you "clean up" the previous install, you will be able to reinstall the program that is giving you the problem.
The Windows Install Clean Up program is powerful and can be dangerous. Read the support article noted below before running it on your system.
http://support.micro...spx?kbid=290301
cdanteek
The best solution is to use Windows Install Clean Up to blitz the previous installation. After you "clean up" the previous install, you will be able to reinstall the program that is giving you the problem.
The Windows Install Clean Up program is powerful and can be dangerous. Read the support article noted below before running it on your system.
http://support.micro...spx?kbid=290301
cdanteek
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#10
ddoak
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Posted 17 October 2006 - 03:20 PM
cdanteek, on Oct 16 2006, 07:26 AM, said:
Are you signed on as administrator, when trying to uninstall?
The best solution is to use Windows Install Clean Up to blitz the previous installation. After you "clean up" the previous install, you will be able to reinstall the program that is giving you the problem.
The Windows Install Clean Up program is powerful and can be dangerous. Read the support article noted below before running it on your system.
http://support.micro...spx?kbid=290301
cdanteek
The best solution is to use Windows Install Clean Up to blitz the previous installation. After you "clean up" the previous install, you will be able to reinstall the program that is giving you the problem.
The Windows Install Clean Up program is powerful and can be dangerous. Read the support article noted below before running it on your system.
http://support.micro...spx?kbid=290301
cdanteek
#11
grandpabruce
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Posted 17 October 2006 - 03:39 PM
ddoak, on Oct 17 2006, 06:20 PM, said:
Thank you for your help. It took me awhile to build up the courage to use the Install Clean-up after reading the support page but I used it and then reinstalled the program and it seems to be working again. Thanks once again for your help.
High fives to you, and a big thanks to CD. He is also a "brother" of ours.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#12
ddoak
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Posted 17 October 2006 - 04:16 PM
grandpabruce, on Oct 17 2006, 03:39 PM, said:
High fives to you, and a big thanks to CD. He is also a "brother" of ours.
Capture...................Failed to create empty socket
Creator Classic.........Won't come up (no message)
Disc Copier7............Has encountered a problem (send report to microsoft)
DVD Builder7 ..........The same old runtime message that I have been getting
Label Creator...........Encountered a problem, same message as Disc Copier
Media Manager.........Won;t come up (no message)
Photo Suite..............Encountered a problem
This is a complete list of what is happening also if I go to add/remove programs there is no Roxio listing.
#13
grandpabruce
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Posted 17 October 2006 - 06:50 PM
ddoak, on Oct 17 2006, 07:16 PM, said:
Well now the bad news, I just went back into the program to open Creator Classic and nothing happens so I tried all of the programs. Some worked and some didn't. I will list the ones that didn't and see if this makes any sense to you.
Capture...................Failed to create empty socket
Creator Classic.........Won't come up (no message)
Disc Copier7............Has encountered a problem (send report to microsoft)
DVD Builder7 ..........The same old runtime message that I have been getting
Label Creator...........Encountered a problem, same message as Disc Copier
Media Manager.........Won;t come up (no message)
Photo Suite..............Encountered a problem
This is a complete list of what is happening also if I go to add/remove programs there is no Roxio listing.
Capture...................Failed to create empty socket
Creator Classic.........Won't come up (no message)
Disc Copier7............Has encountered a problem (send report to microsoft)
DVD Builder7 ..........The same old runtime message that I have been getting
Label Creator...........Encountered a problem, same message as Disc Copier
Media Manager.........Won;t come up (no message)
Photo Suite..............Encountered a problem
This is a complete list of what is happening also if I go to add/remove programs there is no Roxio listing.
Oh oh. That is not good. What the heck happened?
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#14
ddoak
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Posted 22 October 2006 - 04:22 PM
ddoak, on Oct 17 2006, 03:20 PM, said:
Thank you for your help. It took me awhile to build up the courage to use the Install Clean-up after reading the support page but I used it and then reinstalled the program and it seems to be working again. Thanks once again for your help.
#15
grandpabruce
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Posted 22 October 2006 - 07:06 PM
ddoak, on Oct 22 2006, 07:22 PM, said:
If you have the time please look at my last reply about what works and what won't. My quiestion is when I used the windows cleanup should I have removed the sonic references?
Yes, I always removed the Sonic references, too.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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