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Need A New Cd Key


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#1 Shemar Williams

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Posted 20 March 2015 - 01:24 PM

I cannot contact Roxio support to get a new CD Key. Can a moderator please forward my information so that I can get started using my product?

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#2 d_deweywright

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Posted 20 March 2015 - 01:31 PM

And why do you need a new key? Were there installation problems that caused you to use it too many times? And what problems did you have? Or did you buy it used, and not get a key?

Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#3 Shemar Williams

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Posted 20 March 2015 - 01:41 PM

I misplaced my product key. I tried contacting support about my product, and was unable to get a hold of the proper support. I have all the purchase emails. And I have my product with me.

#4 d_deweywright

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Posted 20 March 2015 - 01:45 PM

So, if you'd looked closely at the top of this forum, at the pinned posts, there's one that specifically addresses this issue, "here" (link).

Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#5 myguggi

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Posted 20 March 2015 - 01:50 PM

I misplaced my product key. I tried contacting support about my product, and was unable to get a hold of the proper support. I have all the purchase emails. And I have my product with me.


Did you register your product?

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
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WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

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Intel 4Series Express Chipset


#6 d_deweywright

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Posted 20 March 2015 - 01:51 PM

Ah yes, good point, Walt. If you registered it, you can sign on here and find your key.

Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#7 Shemar Williams

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Posted 20 March 2015 - 01:51 PM

I did look at that issue. It says to ask a guru(You) to forward my information clearly on step 2."2. If you cannot access support due to expired support code, make that obvious in your post and hopefully a moderator (Guru) will forward your info. Check back often for a personnel message from someone at Roxio Support."

#8 Shemar Williams

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Posted 20 March 2015 - 01:52 PM

It was not registered. I did not have a computer at the time I purchased the game capture

#9 d_deweywright

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Posted 20 March 2015 - 02:18 PM

My apologies. That post should be updated. You need to send a Personal Message to Rox_Ralf. You can use this link to get to his profile. Then click on the "Send Me A Message" button (upper right of the page.) Give him your information, and he should get back to you. He's likely in a different time zone than you are, it may take a day or two for him to get back to you.

Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
XP w/EMC9
XP w/EMC10
Win7 w/Creator NXT Pro
Win7 w/Creator NXT 2 Pro

Instructions for posting images in your post.
Contact Roxio/Corel Support to reset your Key after too many install attempts


#10 Shemar Williams

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Posted 20 March 2015 - 02:25 PM

Alrighty thank both of you so much!




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