[Tucker]

I have a question about the Preview function of MyDVD9. I have a project with several movies in it. I'd like to be able to preview the project using the DVD Controls menu. I can select a title to play and have it play completely. When it completes, there is a quick message in the DVD Controls window that says "Loading Menu Please Wait". Unfortunately the preview screen in the DVD Controls window remains black, and I have to use the Close button to get rid of it and restart the Preview to select the next movie and play it.

Is this a bug, or just a project setting I'm missing? I have selected "play movies and all remaining movies in the project" in the project settings menu.

Thanks for any help. Hope this is an easy fix.

[james_hardin]

Got IE7?

Otherwise, update your video card drivers.

[Tucker]

No, I don't have IE7 installed. I just installed a new video card and drivers (GeForce 7300 GT), along with the latest DirectX 9 fixes. Just noticed that my Pan & Zoom editor doesn't seem to be previewing correctly anymore either. Maybe it's time to run an install repair from the Windows control panel..

[ggrussell]

I have a Geforce 7300GS card and not having problems. Let us know if the install repair works.

[Tucker]

No luck with the install repair.

Still have the same problem with MyDVD Preview failing to complete.

The Pan and Zoom editor in VW does not work properly either. There are no thumbnails for the finish and preview sections of the P&Z edit panel. The play button and the start and finish sliders are present, but the play button has no effect. The feature was working, but don't know what broke or when. I have been doing a lot of video card and video driver work the past few days. My P&Z editor was working before I started all the video card work.

Short of an uninstall and re-install, anyone have any suggestions?

[ggrussell]

Have you tried removing the video card drivers, reboot and then reinstall the drivers? Make sure you have the 91.47 drivers from nVidia.

This post has been edited by ggrussell: 18 October 2006 - 05:41 PM

[Tucker]

It's got to be the video card! When I remove the card (GeForce 7300 GT) and revert back to the Intel Graphics process on the mother board, the P&Z editor in VW and the preview of MyDVD work fine.

The functions also work fine with the GeForce4 440 MX PCI card I tried. I tried all sorts of EMC 9 and driver uninstall - reinstall combinations, but no luck.

I think the 7300 GT is a relatively new card and it is SLI ready. Since I don't have 2 PCI-E slots on the motherboard, the SLI function is automatically disabled. I'm thinking EMC9 just doesn't recognize this card correctly.

Nuts!

[ggrussell]

Odd since EMC9 works fine with my 7300GS. Out of curiosity, what chipset on the mobo? Back sometime ago in V8 forum, someone stated that updating the VIA AGP drivers fixed a display problem. Just wondering if this could a similar problem. My mobo is all Intel.

This post has been edited by ggrussell: 19 October 2006 - 11:36 AM

[Tucker]

Gary, the mobo is an Intel 915G Express Chipset. The video card plugs into the PCI-E slot and auto-disables the on board graphics function. Checking the hardware devices shows the only display adapter to be the the GeForce 7300 GT card. I have just upgraded the BIOS and all the pertinent drives for the chipset with the latest from Intel.

I don't have an AGP slot, so don't know how/if I'd add updated AGP drivers.

All the other software on my machine works great. The card makes a big difference.

Does EMC 8 have a P&Z editor in VW? I guess I could load that on the machine and see if it works.

I will email Roxio and see if that turns up anything. I hate the thought of pulling this card out just to make the Preview functions of EMC 9 work right.

[ggrussell]

I just meant there could be something similar to the AGP thing. Not that you should use it.

Yes, EMC8 has a very similar Pan & Zoom editor. Just a little different.

My mobo has the 945G chipset. Wonder if that would make a difference?

[Tucker]

I opened a service ticket last night so we'll see what Roxio has to say.

The Intel driver packages for the 915 G chipset also support the 945 G chipset. I don't know if different modules get selected during the install process, depending on the actual chipset in use. I'm betting there is something about the GT card (vs. the GS card) that is the culprit here.

I tried a 7300 GS card but couldn't get it to install on my system. Real unstable results with blackouts and vertical lines. Maybe the card was bad? Took is back in got a GT card which installed easily on the first try.

[ggrussell]

I have no idea what the difference is in the chipsets. I do know that the 7300 series uses Turbocache (which uses part of your system memory) and it can not be turned off. nVidia tech support told me it was built into the GPU itself and if I did not want Turbocache, I would need to purchase the 7600 or better. I haven't had any problems so I'll stick with this card for awhile.

[sknis]

Tucker, on Oct 20 2006, 10:28 AM, said:

I opened a service ticket last night so we'll see what Roxio has to say.

The Intel driver packages for the 915 G chipset also support the 945 G chipset. I don't know if different modules get selected during the install process, depending on the actual chipset in use. I'm betting there is something about the GT card (vs. the GS card) that is the culprit here.

I tried a 7300 GS card but couldn't get it to install on my system. Real unstable results with blackouts and vertical lines. Maybe the card was bad? Took is back in got a GT card which installed easily on the first try.

I have not been able to see the same two windows in pan and zoom editor since V8 and now with version 9. I have almost given up but I've had enough experience to do without the preview. I thought that I was the only person who experienced this problem.

I have tried all the settings on the video card (performance to appearance), settings on my display, everything I could think of. I have not uninstalled the card. Please come back and post your solution if you find one.

[Tucker]

I haven't found a good answer to this problem yet. I took out the GeForce 7300 GT card (love this card) and am temporarily using the motherboard chipset (915 G). I have to manually select "Hardware" in the TOOLS - OPTIONS dialog of VideoWave to make the 3D transitions available, but the P&Z editor work fine.

I know I can get everything to work ok with an older GeForce4 MX440 SE card I have, but there too, I have to manually select "Hardware" rendering and preview. I was looking for a PCI-E solution for better performance and to free up the PCI slot for another use.

I wish there was a way to force VideoWave and MyDVD to use some of these newer cards on the market. I'll post a better solution when I find it.

[ggrussell]

Tucker, on Oct 21 2006, 11:55 AM, said:

I have to manually select "Hardware" in the TOOLS - OPTIONS

Just be aware that forcing to hardware render can (and most likely will) cause the computer to lock up or freeze during rendering if the video card does not FULLY support DirectX 9 3D commands. Videowave/MyDVD actually off loads the 3D rendering to the video card. If the video card/chip does not support this, the computer will lock up. This is only used for the 3D transitions and effects.

This post has been edited by ggrussell: 21 October 2006 - 08:00 AM

[Tucker]

Gary,

This is strange, I just installed a PNY GeForce 7300 GS card, and my VW P&Z editor still doesn't work. I have the same problems as I did with a PNY GeForce 7300 GT card. I think I have the same Intel motherboard as you do (915G Express Chipset) so why does EMC 9 work with your card, and not mine????

EMC 9 works fine with my motherboard video chip (no hangups on rendering even with a forced hardware setting) and it also works fine with a PNY GeForce4 MX440 card (again with a forced hardware rendering setting). What gives? Got any ideas?

[grandpabruce]

Tucker, on Oct 25 2006, 07:36 PM, said:

Gary,

This is strange, I just installed a PNY GeForce 7300 GS card, and my VW P&Z editor still doesn't work. I have the same problems as I did with a PNY GeForce 7300 GT card. I think I have the same Intel motherboard as you do (915G Express Chipset) so why does EMC 9 work with your card, and not mine????

EMC 9 works fine with my motherboard video chip (no hangups on rendering even with a forced hardware setting) and it also works fine with a PNY GeForce4 MX440 card (again with a forced hardware rendering setting). What gives? Got any ideas?

It sounds like the slot for the video card, on your motherboard, may be faulty. Or, your power supply isn't big enough.

This post has been edited by grandpabruce: 25 October 2006 - 07:05 PM

[Tucker]

Good thought.

My system has a 300w power supply. That's the minimum required by this card, per the system requirements on the box. I guess it depends on how many other components connected to the system are vying for power.

I did notice that if I drop the monitor refresh rate down, I get an additional thumbnail (finish) showig up on the Pam & Zoom editor window. However, it still does not play and there is no preview thumbnail.

This version of VW seems to be VERY sensitive to the video card and its settings.

[ggrussell]

Nont sure what refresh rate would have to do with it, but the requirements are 1024x768, 16-bit color graphics card; 24-bit or 32-bit true color recommended.

I aggree with Bruce though. If you have 2 HDs and 2 burners plus several USB devices that draw power from the USB, etc., then 300 watt power supply may not be enough. One other thing that can cause strange behavior is HEAT especially for those that leave their machines on 24/7. Make sure the vents are not clogged with dust. Blow out the heat sink on teh CPU aon a regular basis and make sure all fans are working properly.

[grandpabruce]

Tucker, on Oct 26 2006, 10:35 AM, said:

Good thought.

My system has a 300w power supply. That's the minimum required by this card, per the system requirements on the box. I guess it depends on how many other components connected to the system are vying for power.

I did notice that if I drop the monitor refresh rate down, I get an additional thumbnail (finish) showig up on the Pam & Zoom editor window. However, it still does not play and there is no preview thumbnail.

This version of VW seems to be VERY sensitive to the video card and its settings.

That power supply is not nearly enough. I recently built the computer that I have in my signature, and the video card that I have required a minimum of 400 watts. I got an Antec True Blue2 550 watt PSU.