10 replies to this topic

[madashell]

I have been working for two days to produce a slide show. All I get are crashes and frustration. Looking at other posts, I am far from alone. I have all of my software up-to-date and have gone as far as using seperate hard drives to attempt to create a usable combination of OS and QT to get something to work, without success. I have used the original motion pictues, but that of course will not work now unless I downgrade OS and QT even farther.

With my rant out of the way, I have two questions:

1. This problem has been around for several month, is it going to be fixed?
2. This program is unusable in it's current form, why is it being sold, even for a discounted $39?

[tsantee]

Would you like any help with troubleshooting this? If so, please fill in some details. I don't think you'll get an answer to your two questions here.

[madashell]

tsantee, on Oct 29 2006, 12:19 PM, said:

Would you like any help with troubleshooting this? If so, please fill in some details. I don't think you'll get an answer to your two questions here.

Every time I attempt to render a project the program will crash, usually at the 3/4 completion point. This is a small (73 photos, 1 song) show and I get the identical results from either the MacBook Pro or a duel G4 desktop. Both have the cuerrent operating systems and all upgrades. I am also using the latest version of Motion Pictures.

I have taken an external HD and put 10.3.9 in an effort to see if an older OS would help it didn't. My temporary solution has been to load 10.2 onto another drive and use Motion Pictures 1, which of course, looses resolution which was my whole point of getting the HD version.

Any suggestions?

[tsantee]

The crash might be caused by a corrupted JPEG file. You say it happens at about the same point each time which raises that suspicion. I've had that happen to me. Opening that JPEG in iPhoto, exporting it as a new JPEG to replace the original in Motion Pictures could be a fix, if that is the problem.

Your other troubleshooting efforts seem to eliminate other possibilities that I can think of.

[Amber]

I am having the same exact problems.  This software shold be free.  I've tried to export a slide show with 168 photos and 1 song and it crashes everytime.

This software isn't even listed as a product for updates or specific help.

THis software is a great idea and I would love to use it if it would work.

Do you know of any other slideshow software that's easy to use and works?

[John at Roxio]

Amber, on Nov 1 2006, 10:11 PM, said:

I am having the same exact problems.  This software shold be free.  I've tried to export a slide show with 168 photos and 1 song and it crashes everytime.

This software isn't even listed as a product for updates or specific help.

THis software is a great idea and I would love to use it if it would work.

Do you know of any other slideshow software that's easy to use and works?

I am able to use it just fine, I suspect there is a problem with one of your jpegs as tsantee suggests.  Can you respond to his questions as well? If it isnt a jpeg, it could be the audio track.  Try ripping a new one with toast rather then taking one directly from itunes.

[bohalloran]

Hi,

I have used Motion pictures w/o problems.  I would try doing a very small project, say five photos and a short audio and see what happens.  maybe use photos that will open in iPhoto fine and are in a jpg format.

Bob

ps I am using Toast 7.1 and os 10.4.8

[madashell]

John at Roxio, on Nov 2 2006, 09:09 AM, said:

I am able to use it just fine, I suspect there is a problem with one of your jpegs as tsantee suggests.  Can you respond to his questions as well? If it isnt a jpeg, it could be the audio track.  Try ripping a new one with toast rather then taking one directly from itunes.

Well I came back after getting the wedding photos out after jumping through so many hoops that I should be able to apply for any circus. The only way to use any version of Motion Pictures was to downgrade my system sufficiently to use version 1. After reading the rest of the posts to my topic I grabbed some photos directly out of I photo, added a random song and attempted to render. The results were that same as I have come to expect...CRASH at about 75% done. I have attempted this on THREE different machines and it completely repeatable.

I feel that people who are having sucess are using low resolution photos, which kind of goes against the HD part of Motion Pictures HD. I would really love for this product to be successful, I like the interface and even version 1 produces better results than anything else that I have used.

Roxio - I hope that you fix this problem, but until you do, how can you continue to market this as a functioning product?

[John at Roxio]

So, did you use a song ripped by Toast?

[bohalloran]

bohalloran, on Nov 5 2006, 08:53 PM, said:

Hi,

I have used Motion pictures w/o problems.  I would try doing a very small project, say five photos and a short audio and see what happens.  maybe use photos that will open in iPhoto fine and are in a jpg format.

Bob

ps I am using Toast 7.1 and os 10.4.8

Hmm,

Well I will say that I do not use HD photos in my slideshows so I can't comment on that.  I really don't have anything (camera wise that does HD photos) but maybe that is where the problem lies.  Can you do a test with something less that HD?  It wouldn't take long with say 10 SD jpeg images and a simple mp3 file to see the reults.  I know that it dosen't solve your problem using HD photos, but maybe it would better identify where the problem is.

Wish I could offer more.

Bob

[chucklesaeiou]

I have been trying  to make a memorial slide show for my deceased aunt - there are 86 photos. I am working on a fully loaded Mac book Pro 17"  - After many crashes, I removed the 3 songs, and would later attach them in Garageband..... but it STILL fails - MPHD crashes no matter what USEABLE export configuration I employ. It is simply maddening - and there is NO mention of update, workaround - or even acknowledgment of a problem or bug on the website - just a pitch for more people to buy this product.