Howdy Jim!! How y’all been man.
You know I should have remembered about the forums from the last time I was here, I downloaded FF tonight and it is a much better option for these forums.
And thanks for the reply man!
PS: you never used HDR E?? man that program is a hoot!!
And thank you d_Dewey for your reply and lead on Rox-Ralf, I’ll look into contacting him if anything like this happens again.
I did get it solved tonight, but let me tell you what happened in case anyone else needs to do this.
At first I went to the site and checked my account (if you register HDR make an account at “Unified Color”) and made sure my serial was registered, and it was, then I tried to contact the UC (HDR) support, and even though it said the automated support ticket went through I never got an automated email response like it said I would, and that’s when I came here. (You can notice from my snipit there is only a link to the web support system on that app, NOT to an actual person)
BUT this morning after poking around for awhile I finally found a support email address on the UC site and sent out an email explaining my problem and tonight a fine gent named Al hit me back and said he was resetting my keys!!
I was worried there at first because the automated support system, for some reason, never did contact my email and thought it just asn't goping to work for me. (this has happened before on other sites, not sure why)
So, if anyone can’t find that support email let me know through PM and I’ll hook ya up.
thanks again guys!! I'm off to do some more installing almost done!
Edited by MysterC, 19 May 2015 - 03:14 PM.