[The King]

After installed the software on my computer the e:drive is not accessable. What can I do to fix this?

[cdanteek]

Is it not showing up in windows device manager, is there a error showing?
Or Roxio software doesn't see it?

cdanteek

[Beerman]

cdanteek, on Oct 31 2006, 08:10 AM, said:

Is it not showing up in windows device manager, is there a error showing?
Or Roxio software doesn't see it?

cdanteek

Depending on your answer to cdanteek's question, you can try this.

[The King]

cdanteek, on Oct 31 2006, 06:10 AM, said:

Is it not showing up in windows device manager, is there a error showing?
Or Roxio software doesn't see it?

cdanteek

Roxio software doesn't see it

I was installing this late last night and tried to burn some files to a disk and it said the e:drive is not accessable.

[The King]

Beerman, on Oct 31 2006, 06:52 AM, said:

Depending on your answer to cdanteek's question, you can try this.

Thanks, I am at work right now so when I get home I will try this out.

[The King]

The King, on Oct 31 2006, 07:10 AM, said:

Thanks, I am at work right now so when I get home I will try this out.

My video drive may need to be updated. Can I download an update or do I need to purchase a new one? my computer is about 4 years old. (Radeon FSC)

[cdanteek]

Quote

Thanks, I am at work right now so when I get home I will try this out.

Did that fix the drive recognition?

Quote

My video drive may need to be updated. Can I download an update or do I need to purchase a new one? my computer is about 4 years old. (Radeon FSC)

Go to Start, programs, accessories, system tools, system information. Click the + next to components and a list expands. Click on CD-Rom and Display, it will list the drives and the video device. You can post them.

cdanteek

[The King]

cdanteek, on Nov 6 2006, 05:54 AM, said:

Did that fix the drive recognition?
Go to Start, programs, accessories, system tools, system information. Click the + next to components and a list expands. Click on CD-Rom and Display, it will list the drives and the video device. You can post them.

cdanteek

Thanks I will check it out when I get home.

[The King]

The King, on Nov 6 2006, 05:57 AM, said:

Thanks I will check it out when I get home.

Ok here is what it says

Drive: - E
Description - CD-Drive
Media Loaded - no
Media Type - CD-ROM
Name - Sony DVD RW DRV 810A
Manufacture (Standard CD-ROM Drives)
Status - ok
Transfer Rate - Not avail
SCSI Target ID - o

[cdanteek]

The King, on Nov 6 2006, 06:07 PM, said:

Ok here is what it says

Drive: - E
Description - CD-Drive
Media Loaded - no
Media Type - CD-ROM
Name - Sony DVD RW DRV 810A
Manufacture (Standard CD-ROM Drives)
Status - ok
Transfer Rate - Not avail
SCSI Target ID - o

King,
You need to answer the questions asked!
Does Roxio see the burner?
In xp click start, right click my computer, click properties. A system properties window opens. Click the hardware tab, click device manager. At the top of this window click view, make sure a dot is next to review devices by type. Now click the + next to DVD/CD-Rom drives. Do you see any yellow exclamation marks? Right click the Sony 810A and click properties. A window opens click the details tab, mine shows Px716A_______1.09. Your Sony should show 810A______1.0d or 1.0e. Please tell us what it says?

Now click the + next to display adapters. Mine says Radeon x1300 series. Please post what yours says.

By the way your Sony DRU 810A is a OEM BenQ Burner, either a 1640 or 1650 a nice burner.

cdanteek