4 replies to this topic

[garybeck]

Hello

I've searched the help files, submitted a support ticket to Sonic, and so far have gotten nothing.  It's very simple--

I'm using the MyDVD 6.2 that came on my Compaq computer.

I have several separate video files to burn on to one DVD.  Everything looks fine in the setup.  But when I burn the DVD, they all play in the WRONG ORDER.

For example, there are actually 3 pages of menu, because there are about 15 separate videos.  When I insert the DVD, the first video it plays is one found on the second menu page.  Then when that one is done it jumps to some other video, seemingly in a random order.

Somewhere in the setup each video file must have a number or an order, that is independent of how they appear arranged in the menu.  But I can't find any way of controlling this.

Please can anyone help me.

Edited by garybeck, 31 October 2006 - 09:26 AM.

[garybeck]

I just finally got an answer from their online help.  I can't believe it.

They said that Sonic MyDVD keeps the order of the videos in the same order as you originally added them to the project.  You can't change the order, period.

WHAT A PIEICE OF GARBAGE THIS PROGRAM IS  !!

I guess I have to go out and buy a program now.  Can anyone suggest something that is not expensive but actually WORKS?

I would uninstall Sonic completely, if it weren't for the fact that I guess it's the only one that can deal with my .tivo files.  And it looks like I need it to burn my Lightscribes too.

I feel like complaining to Compaq that they are putting garbage on their machines...

[gaper1]

hmm... let me get this idea clearly... It is a limitation in MyDVD 6.2 that it is designed not having the ability to change the order of the movies being played... it is actually working like it is supposed to... when you purchases the software, do you specifically ask for this function and see if it is in the software? It's like you have a standard definition TV and you complain that it does not support HDTV content and claim that it's a piece of garbage...

[John at Roxio]

And we do have software that will do what you want that doesnt come free with your computer.  It is called Easy Media Creator 9.  Go ahead and check it out. I think you will be impressed.

[garybeck]

gaper1, on Oct 31 2006, 11:18 AM, said:

hmm... let me get this idea clearly... It is a limitation in MyDVD 6.2 that it is designed not having the ability to change the order of the movies being played... it is actually working like it is supposed to... when you purchases the software, do you specifically ask for this function and see if it is in the software? It's like you have a standard definition TV and you complain that it does not support HDTV content and claim that it's a piece of garbage...

OK, well let me rephrase it.

Every other program I've ever used for burning CDs and DVDs allows you to add a file and put it anywhere you want, move it around in the order, etc.  I see no reason why such a limitation would be put on software, regardless of the price.

In other words, let's say you have a project already started.  then you find a video you want to add, but you want to put it somewhere in the middle of the project.  the only thing you can do is delete the entire project and start all over again?  That just doesn't make any sense.   Plus, you have the ability to arrange the order that they appear on the menu.  Why would anyone want to move them around on the menu and not change the order they play also?  Wouldn't that be extremely confusing to the person watching the DVD????

If you don't want to give us the ability to change the order of the videos, you should also remove the ability to change the order of the icons.  If they are not in sync, you end up with spaghetti.

there are other bugs too, I didn't mention.  for example it says in the instructions that if you use the "select first video" option in the Edit Project view, it will play whichever video is in the first position on the menu.  that's false.  It plays the first video you input into the project and there's no way to change it.

Also, if I choose some settings and then click the "apply to this menu only" it applies it to ALL the menus anyway.

Also, when I make an ISO file of a project, it strips some of the settings from the Edit Project view.

Now can I call it garbage?