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Convert Problem - Split From Unrelated Hijacked Thread


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#1 flyingn

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Posted 01 June 2015 - 02:35 PM

Trying to Convert Video to MPEG.  Works with other computer running Winidows 7 Ultimate, but not on this machine running Windows 7 Home Premium.

Error Message Attached.

Attached Files



#2 Jim_Hardin

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Posted 02 June 2015 - 01:05 PM

Repair it!

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where Repair is offered, choose that!

 

When the Repair completes, turn your AV & Firewall back on and reboot.



#3 flyingn

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Posted 04 June 2015 - 01:11 PM

Process stops with error message on every 64-bit processor I have tested.  Works on 32-bit machines.

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#4 Jim_Hardin

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Posted 05 June 2015 - 04:17 AM

The number of 'bits' you are using is irrelevant! It is a 32bit program and the only machines it can't run on are 8 & 16 bit computers from the 80's :lol:

 

Assuming you actually followed my instructions then there is some wrong with your Source file that is breaking the software... You used the same picture so it appears you did not do the repair.

 

Tell us about your Source files






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