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Roxio Can't find Internet connection

#1 User is offline   Racedvd 

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Post icon  Posted 31 October 2006 - 04:32 PM

I just installed ver 9, when it was time to register the product it said it couldn't find the internet connection. Every thing else on the computer can find the connection, why can't Roxio? :)
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#2 User is offline   grandpabruce 

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Posted 31 October 2006 - 07:05 PM

View PostRacedvd, on Oct 31 2006, 06:32 PM, said:

I just installed ver 9, when it was time to register the product it said it couldn't find the internet connection. Every thing else on the computer can find the connection, why can't Roxio? :)


You sure? I think it said it couldn't connect to the server.
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#3 User is offline   Racedvd 

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Post icon  Posted 31 October 2006 - 07:12 PM

View Postgrandpabruce, on Oct 31 2006, 07:05 PM, said:

You sure? I think it said it couldn't connect to the server.


No it says it cannot find the internet connection.
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#4 User is offline   Beerman 

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Posted 31 October 2006 - 07:41 PM

View PostRacedvd, on Oct 31 2006, 09:12 PM, said:

No it says it cannot find the internet connection.

Turn off your firewall or internet security and see if that helps.
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#5 User is offline   Racedvd 

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Post icon  Posted 01 November 2006 - 04:37 AM

View PostBeerman, on Oct 31 2006, 07:41 PM, said:

Turn off your firewall or internet security and see if that helps.



That was it, I didn't think to look there because all of my other programs connect automatically with no problem. THANKS! :)
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#6 User is offline   Beerman 

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Posted 01 November 2006 - 05:32 AM

View PostRacedvd, on Nov 1 2006, 06:37 AM, said:

That was it, I didn't think to look there because all of my other programs connect automatically with no problem. THANKS! :)

Depending on what firewall you use, this may or may not happen. Glad all is good!
Paul
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