Jump to content

Roxio Community

Photo

Crashes During Encoding Every Time


  • Please log in to reply
3 replies to this topic

#1 daveosx

daveosx

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 18 July 2015 - 12:34 PM

I have tried different files and I never make it past 90% of the encoding step without a crash.  Is there a support phone number?  Is there a format I can convert to first using ffmpeg that will lead to not needing the encoding step?



#2 tsantee

tsantee

    Digital Guru

  • Members
  • PipPipPipPipPipPip
  • 14,131 posts
  • Gender:Male
  • Location:Eugene, Oregon

Posted 20 July 2015 - 09:36 AM

Toast may crash if it encounters a problem with a source video such as dropped frames. Shouldn't happen with different videos. I had Toast repeatedly crash at a certain point from different files with a kern protection failure. Turned out to be defective RAM on my Mac. You can use Rember to test Mac. It can be found at macupdate.com.

If you have something that can create a DVD-spec MPEG2 video then Toast will multiplex rather than encode it when authoring the DVD. You may need to turn on never re-encode in the custom encoder settings window.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 daveosx

daveosx

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 20 July 2015 - 10:14 AM

Thanks for the reply.  I have successfully encoded the video to various formats using ffmpeg, so I don't think it's the video's fault or RAM.  I will try making an MPEG2 video with ffmpeg and then loading it in Toast witht he never re-encode option.  You don't happen to know the optimal settings for ffmpeg to produce DVD-spec MPEG2 do you?  I have tried ntsc-dvd but got a .VOB file.



#4 tsantee

tsantee

    Digital Guru

  • Members
  • PipPipPipPipPipPip
  • 14,131 posts
  • Gender:Male
  • Location:Eugene, Oregon

Posted 24 July 2015 - 06:31 AM

Thanks for the reply.  I have successfully encoded the video to various formats using ffmpeg, so I don't think it's the video's fault or RAM.  I will try making an MPEG2 video with ffmpeg and then loading it in Toast witht he never re-encode option.  You don't happen to know the optimal settings for ffmpeg to produce DVD-spec MPEG2 do you?  I have tried ntsc-dvd but got a .VOB file.

I haven't used ffmpeg. You might see if there is advice about this at the Mac forum at videohelp.com


I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users