9 replies to this topic

[PetePharm]

Hi.  After installing Roxio Media Creator 9 (why oh why did I do it?), I get past the initial screen then Windows tries to start, then I get a blue screen with:  Stop: 0x0000007b (0xF8C8C524, 0x0C0000034, 0x00000000, 0x00000000).

I've run chkdsk /r, fixboot, and tried to start it in safe mode and 'last good settings'.  I have an Evesham PC, all very much standard - not sure what else you need to know.  Running XP Pro.  No viruses etc as far as I know - was running Kaspersky 6 and Spybot.  Everything worked perfectly until installing Roxio 9 (I had Roxio Easy Media Creator 8 installed previously).

Any advice would be most appreciated, and of course I'm happy to provide any additional info I can.

Thanks for your help!

Cheers,

[sknis]

PetePharm, on Nov 4 2006, 07:47 AM, said:

Hi. After installing Roxio Media Creator 9 (why oh why did I do it?), I get past the initial screen then Windows tries to start, then I get a blue screen with: Stop: 0x0000007b (0xF8C8C524, 0x0C0000034, 0x00000000, 0x00000000).

I've run chkdsk /r, fixboot, and tried to start it in safe mode and 'last good settings'. I have an Evesham PC, all very much standard - not sure what else you need to know. Running XP Pro. No viruses etc as far as I know - was running Kaspersky 6 and Spybot. Everything worked perfectly until installing Roxio 9 (I had Roxio Easy Media Creator 8 installed previously).

Any advice would be most appreciated, and of course I'm happy to provide any additional info I can.

Thanks for your help!

Cheers,

Packet writing programs have been known to cause problems if you have two of them on your computer.  See what happens if you uninstall Drag-to-disc and any other packet writing programs on your computer.

[PetePharm]

sknis, on Nov 4 2006, 08:20 AM, said:

Packet writing programs have been known to cause problems if you have two of them on your computer.  See what happens if you uninstall Drag-to-disc and any other packet writing programs on your computer.

Thanks, but I did not have Drag-to-Disc installed with EMC 8.  Also, if I can't boot into Windows, how do I uninstall anything?

I appreciate the quick reply!

Pete

[grandpabruce]

PetePharm, on Nov 4 2006, 12:16 PM, said:

Thanks, but I did not have Drag-to-Disc installed with EMC 8.  Also, if I can't boot into Windows, how do I uninstall anything?

I appreciate the quick reply!

Pete

It's looking like the time to do a Format C:  Do you have anything on the OS partition that you need to save?  If so, you could first do an XP repair, just to get into Windows.  You can then get whatever you need to backup.

I would then do a fresh install by deleting the partition when you get to the XP install window.

[PetePharm]

grandpabruce, on Nov 4 2006, 10:22 AM, said:

It's looking like the time to do a Format C:  Do you have anything on the OS partition that you need to save?  If so, you could first do an XP repair, just to get into Windows.  You can then get whatever you need to backup.

I would then do a fresh install by deleting the partition when you get to the XP install window.

Thanks - unfortunately I was thinking the same!  I did hope to avoid this, but there you go.  Due to previous unfortunate incidents I have relatively recent images on a backup drive (using Ghost), so I guess I could delete the partition, reinstall XP then simply install the images from the backup.  I was hoping that perhaps there was some way to fix it without this, but perhaps not!

Thanks very much for your reply.

Pete

[grandpabruce]

PetePharm, on Nov 4 2006, 01:06 PM, said:

Thanks - unfortunately I was thinking the same!  I did hope to avoid this, but there you go.  Due to previous unfortunate incidents I have relatively recent images on a backup drive (using Ghost), so I guess I could delete the partition, reinstall XP then simply install the images from the backup.  I was hoping that perhaps there was some way to fix it without this, but perhaps not!

Thanks very much for your reply.

Pete

You are welcome, and Ghost is the greatest.   Did you Ghost the OS, too?  If so, you don't even have to install XP again.  Just Ghost back, if you have a boot disk.

You will lose any new e-mail that you have, though.

[PetePharm]

grandpabruce, on Nov 4 2006, 11:32 AM, said:

You are welcome, and Ghost is the greatest.   Did you Ghost the OS, too?  If so, you don't even have to install XP again.  Just Ghost back, if you have a boot disk.

You will lose any new e-mail that you have, though.

I have two hard disks and I have a Ghost image of each.  I'm going to try simply using the Ghost CD and restoring both images - with any luck that'll do it.

All the Best,

Pete

[grandpabruce]

PetePharm, on Nov 4 2006, 02:33 PM, said:

I have two hard disks and I have a Ghost image of each.  I'm going to try simply using the Ghost CD and restoring both images - with any luck that'll do it.

All the Best,

Pete

Good luck, Pete.  Let us know what happens.

[PetePharm]

grandpabruce, on Nov 4 2006, 12:39 PM, said:

Good luck, Pete.  Let us know what happens.

Hi. Sorry for the long wait to reply!

I simply could not fix this. My backup Ghost image was messed up as well become of this installation. After trying just about every data recovery software around, I gave up on this mainly because none of them would let me transfer my 120 Gb image file from the 'bad' hard disk to another one - they all seem to have a 4 Gb max per file for recovery/transfer.

In any case, in desperation I tried PartitionMagic, and in seconds it 'fixed' my broken backup USB hard disk, so I merely restored my Ghost image file to my hard disk, and hey presto! - everything works.  Needless to say I shall not be trying to install Roxio 9 again!  Thinking about Nero but really I need something rather simple - any ideas?

Thanks again for the help, much appreciated!  I'm posting this in case anyone else gets stuck with a similar problem.

Cheers,

Pete

[grandpabruce]

PetePharm, on Nov 17 2006, 09:09 AM, said:

Hi. Sorry for the long wait to reply!

I simply could not fix this. My backup Ghost image was messed up as well become of this installation. After trying just about every data recovery software around, I gave up on this mainly because none of them would let me transfer my 120 Gb image file from the 'bad' hard disk to another one - they all seem to have a 4 Gb max per file for recovery/transfer.

In any case, in desperation I tried PartitionMagic, and in seconds it 'fixed' my broken backup USB hard disk, so I merely restored my Ghost image file to my hard disk, and hey presto! - everything works.  Needless to say I shall not be trying to install Roxio 9 again!  Thinking about Nero but really I need something rather simple - any ideas?

Thanks again for the help, much appreciated!  I'm posting this in case anyone else gets stuck with a similar problem.

Cheers,

Pete

I use Partition Magic, too.  There has to be something on your hard drive that does not get along with EMC 9.