Downloaded creator 7 update esdto430.exe because I had originally ourchased Creator 7 through Roxio internet. When trying to load the update the following message appears: " Upgrade patch cannot be installed by the Windows Installer because the program to be upgraded may be missing or the upgrade patch may update a different version of the program". My program was working fine until a few days ago when it would not allow me to burn dvd from either new or old projects. Just says DVD Builder has encountered a program and shuts down. Any ideas?
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Creator 7 update
Started by
mhmullis
, Nov 05 2006 12:11 PM
3 replies to this topic
#2
grandpabruce
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Posted 05 November 2006 - 12:37 PM
mhmullis, on Nov 5 2006, 02:11 PM, said:
Downloaded creator 7 update esdto430.exe because I had originally ourchased Creator 7 through Roxio internet. When trying to load the update the following message appears: " Upgrade patch cannot be installed by the Windows Installer because the program to be upgraded may be missing or the upgrade patch may update a different version of the program". My program was working fine until a few days ago when it would not allow me to burn dvd from either new or old projects. Just says DVD Builder has encountered a program and shuts down. Any ideas?
Your downloaded version may have already included the update. There is a full version update for version 7, which involves downloading the entire version, again. It is newer than what is shown as an update on the Roxio main webpage.
You have to contact Roxio to get access to it, though.
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GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#3
ml
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Posted 05 November 2006 - 06:55 PM
mhmullis, on Nov 5 2006, 02:11 PM, said:
My program was working fine until a few days ago when it would not allow me to burn dvd from either new or old projects. Just says DVD Builder has encountered a program and shuts down. Any ideas?
After you get your program reinstalled.
Check your version of Internet Explorer and see if you've got IE7. That 'breaks' DVD Builder and you've got to uninstall it and go back to V6.
ml
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flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
#4
mhmullis
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Posted 06 November 2006 - 07:10 AM
mlpasley, on Nov 5 2006, 06:55 PM, said:
After you get your program reinstalled.
Check your version of Internet Explorer and see if you've got IE7. That 'breaks' DVD Builder and you've got to uninstall it and go back to V6.
Check your version of Internet Explorer and see if you've got IE7. That 'breaks' DVD Builder and you've got to uninstall it and go back to V6.
Thanks for the help. I have checked to make sure that i don't have Internet Explorer 7 and I don't. Checked in hidden updates. Also, have gone through virus, ad ware, spyware checks, no problems. have Windows Xp updates. Have tried reloading Creator 7 twice aftyer erasing it. Basically, DVD Builder won't allow me to burn a dvd, either old or new projects. after I hit "add a Title" it loads at the bottom but that is as far as the program goes.
again thanks for the help.
grandpabruce, on Nov 5 2006, 12:37 PM, said:
Your downloaded version may have already included the update. There is a full version update for version 7, which involves downloading the entire version, again. It is newer than what is shown as an update on the Roxio main webpage.
You have to contact Roxio to get access to it, though.
You have to contact Roxio to get access to it, though.
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