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Cannot read DVD in XP


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#1 BDP

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Posted 06 November 2006 - 09:15 AM

Hi,

I have moved an internal LaCie DVD RAM that was bundled with EMC 7.1.0.136 from a Windows 2000 PC to a Dell with XP SP2. The Dell had a bog-standard CD ROM installed previously

I installed the DVD and then installed EMC. It will not read a DVD now. Shows the DVD drive icon, but when you double-click it, Explorer hangs a long time, and then crashes

I have seen a message concerning WMI, but don't know what that is

It's obviously a hardware error, but I am stuck now

Anybody know what's going on?

Many thanks,

Brian

#2 lynn98109

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Posted 06 November 2006 - 10:37 AM

Have you checked with Dell?

Lynn

#3 BDP

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Posted 07 November 2006 - 01:25 AM

View Postlynn98109, on Nov 6 2006, 10:37 AM, said:

Have you checked with Dell?

Lynn

Lynn,

Checked the Dell site, and they don't have a driver for the DVD drive, which reports as a:
_NEC DVD-RW ND-3500AG

Any ideas on where to get an updated driver? It's a Dell Optiplex GX280

Thanks,

Brian

#4 tbrewst

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Posted 07 November 2006 - 05:50 AM

Are you sure that it is set up correctly?By this I mean is where it is in the drive train matched by the jumper settings on the drive,not 2 masters or 2 slaves on the same cable.
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#5 BDP

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Posted 08 November 2006 - 08:48 AM

View Posttbrewst, on Nov 7 2006, 05:50 AM, said:

Are you sure that it is set up correctly?By this I mean is where it is in the drive train matched by the jumper settings on the drive,not 2 masters or 2 slaves on the same cable.

Hi,

Well, there's only one drive on the cable, the DVD, and it's set correctly as Cable Select (I
suppose I could try single master)
Dell Optiplex GX280, Win XP with SP2, BIOS up to date
Checked the BIOS, and it shows up as the correct DVD name
Uninstalled the DVD from Device Manager, and rebooted, came up OK
Reinstalled EMC 7.1.0.136 - installation went OK

When I put a CD or DVD in the drive, and browse with Explorer, Explorer just hangs
and then crashes with a "Send to Microsoft" message of AppName: explorer.exe,
ModName aiicon.dll, which is an Adobe DLL (huh?)

Looking in event log, and following through the error ID doesn't tell me much, as well

Aaargh!

Brian

#6 cdanteek

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Posted 08 November 2006 - 09:48 AM

Quote

Well, there's only one drive on the cable, the DVD, and it's set correctly as Cable Select (I
suppose I could try single master)

Did you pin the LaCie to cable select? Dell does use cable select and the IDE cable that came with the pc is a cable select cable. It probably is a 40 pin 40 wire cable if a CDDVD-Rom was connected to it. Get a 40 pin 80 wire IDE cable for the DVD burner and make it master, I assume it's on the secondary IDE channel?
Do you have D2D installed in that version? If so start, run ,msconfig, and uncheck startup for D2D.

cdanteek
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#7 BDP

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Posted 10 November 2006 - 12:46 AM

View Postcdanteek, on Nov 8 2006, 09:48 AM, said:

Did you pin the LaCie to cable select? Dell does use cable select and the IDE cable that came with the pc is a cable select cable. It probably is a 40 pin 40 wire cable if a CDDVD-Rom was connected to it. Get a 40 pin 80 wire IDE cable for the DVD burner and make it master, I assume it's on the secondary IDE channel?
Do you have D2D installed in that version? If so start, run ,msconfig, and uncheck startup for D2D.

cdanteek


Thanks for the reply. Concerning D2D, do you mean DirectCD?
If so, I'll turn it off

Brian

#8 lynn98109

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Posted 10 November 2006 - 03:30 AM

DirectCD ??

The name of the Packet-Writing program was changed with Version 6!

What Version are you running? I suspect this is on the wrong Forum, and you are trying to use either ECDC 5 (MAY be coaxed to run with WinXP, but may not, and is NOT supported) or ECDC 4 (which doesn't work with WinXP AT ALL).

Lynn

Edited by lynn98109, 10 November 2006 - 03:31 AM.


#9 cdanteek

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Posted 10 November 2006 - 05:02 AM

Quote

What Version are you running? I suspect this is on the wrong Forum, and you are trying to use either ECDC 5 (MAY be coaxed to run with WinXP, but may not, and is NOT supported) or ECDC 4 (which doesn't work with WinXP AT ALL).

Lynn


Quote

Post #1  I have moved an internal LaCie DVD RAM that was bundled with EMC 7.1.0.136 from a Windows 2000 PC to a Dell with XP SP2.

cdanteek
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#10 lynn98109

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Posted 10 November 2006 - 06:56 AM

View Postcdanteek, on Nov 10 2006, 05:02 AM, said:

cdanteek
There is NO DirectCD in EMC 7.  Something isn't reading right.

Lynn

#11 cdanteek

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Posted 10 November 2006 - 07:21 AM

Quote

There is NO DirectCD in EMC 7. Something isn't reading right.

Lynn

I agree, some folks like a friend of mine <old school>
still call it that! May be the case here, and like you say maybe not?

cdanteek
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.




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