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#1 Grayson Stuart

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Posted 11 August 2015 - 08:34 PM

Hello why am I keep getting this message your key has entered too many times.  you have to under stand that when some thing goes wrong with the computer I have to reinstall every thing back to it. My key xx-xxxx-xxxx-xxxx is not working please help. Thank you.  


Edited by Brendon, 11 August 2015 - 09:02 PM.
key removed


#2 Brendon

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Posted 11 August 2015 - 09:08 PM

Grayson,

 

Roxio put a 10-use limit on these keys, perhaps optimistically thinking that 10 attempts at installation would be enough.

 

There is a Roxio Customer Service employee who looks in here fairly regularly, and will help members with that problem by resetting their key for them.

Please send a private message [PM] to Rox-Ralf and tell him your key [which I removed from public view] and what your software is, and he will help you.

 

It might take a day or two, he lives in a different time zone.

 

Regards,

Brendon


Assorted computers in Windows XP, 7, and 10.

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#3 d_deweywright

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Posted 12 August 2015 - 03:33 AM

 you have to under stand that when some thing goes wrong with the computer I have to reinstall every thing back to it.  

 

That would seem like a good reason to keep a current disc image handy, so that you don't have to do that.  It's a lot quicker to re-load a recent, working disc image than to reinstall everything from scratch.


Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[ASUS M4N98TD EVO MB | Athlon II X6 440 (3.3 GHz) | 4GB DDR3 RAM | GE Force 750 TI video card | 1-500GB HD (C: XP, G: Win7 , D: - Apps, E: data & apps), 1-500 GB HD Data), L: 1-1 TB WD Green, M: 1 - 2TB Toshiba HD | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | ASUS-12B1ST Blu-Ray writer | Windows 7 (32-bit) | Creator 2012 | Tektronix Phaser 8560 solid ink printer | Epson R220 Photo/Disc printer | Ricoh GX 3110db dye sublimation ink | Epson Workforce 7610 all-in-one printer/scanner | Microtek i900 Scanner]
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Contact Roxio/Corel Support to reset your Key after too many install attempts






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