[fwarren2]

I am continuing to do battle with Creator 9. After getting through my basic install problems, I am now dealing with problems from upgrading to a better computer. I have installed several DVD packages and most are working on the new machine, but not Creator 9. I am getting the message outlined in the title of this posting. I did a clean uninstall including removing all traces of Sonic, Sonic Solutions and Roxio from the registry and then a fresh install. No progress, I still get the same error. It may have been caused by one of the other packages stomping on a Roxio registry entry, but that is just a guess.

Does anyone have a clue what is going on and how I can fix it?

Thanks!

Fred

[ivanatrox]

do you have any anti-virus/internet security/firewall software installed?

[fwarren]

ivanatrox, on Nov 7 2006, 06:57 AM, said:

do you have any anti-virus/internet security/firewall software installed?

Nope, learned that lesson. Turned them all off before during and after the install. I had EMC9 running before the computer upgrade and the installation of several other DVD burning programs. I noticed that one of them trashed two registry entries that seemed to be owned by Roxio, so thus the clean install process.

I am wondering if there is something meaningful in the "No permission" part of the error?

Fred

[fwarren2]

fwarren, on Nov 7 2006, 08:42 AM, said:

Nope, learned that lesson. Turned them all off before during and after the install. I had EMC9 running before the computer upgrade and the installation of several other DVD burning programs. I noticed that one of them trashed two registry entries that seemed to be owned by Roxio, so thus the clean install process.

I am wondering if there is something meaningful in the "No permission" part of the error?

Fred

Well, after six or eight install attempts and reading through all the various threads on the "No permission" problem, I still have had no success installing EMC9 and getting it to work. From other postings it is clear that this is not a problem unique to me. I am throwing in the towel and using another product.

Fred

[james_hardin]

Of course that is your choice…

If it were mine, I would pick up the phone and call Tech Support.

This has 2 advantages, you work directly with a technician and your particular situation may give them the insight needed to resolve the issue for other users.

[Peaty]

I'm having the same issue, I've tried quite a few times to install after a cleaning everything up I need to call but they are closed when I get home from work.