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MPEG-2 Codec No Permission - Bad Installation Problem after clean install

#1 User is offline   fwarren2 

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Posted 06 November 2006 - 06:44 PM

:) I am continuing to do battle with Creator 9. After getting through my basic install problems, I am now dealing with problems from upgrading to a better computer. I have installed several DVD packages and most are working on the new machine, but not Creator 9. I am getting the message outlined in the title of this posting. I did a clean uninstall including removing all traces of Sonic, Sonic Solutions and Roxio from the registry and then a fresh install. No progress, I still get the same error. It may have been caused by one of the other packages stomping on a Roxio registry entry, but that is just a guess.

Does anyone have a clue what is going on and how I can fix it?

Thanks!

Fred
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#2 User is offline   ivanatrox 

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Posted 07 November 2006 - 06:57 AM

do you have any anti-virus/internet security/firewall software installed?
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#3 User is offline   fwarren 

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Posted 07 November 2006 - 08:42 AM

View Postivanatrox, on Nov 7 2006, 06:57 AM, said:

do you have any anti-virus/internet security/firewall software installed?


Nope, learned that lesson. Turned them all off before during and after the install. I had EMC9 running before the computer upgrade and the installation of several other DVD burning programs. I noticed that one of them trashed two registry entries that seemed to be owned by Roxio, so thus the clean install process.

I am wondering if there is something meaningful in the "No permission" part of the error?

Fred
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#4 User is offline   fwarren2 

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Posted 10 November 2006 - 07:20 PM

View Postfwarren, on Nov 7 2006, 08:42 AM, said:

Nope, learned that lesson. Turned them all off before during and after the install. I had EMC9 running before the computer upgrade and the installation of several other DVD burning programs. I noticed that one of them trashed two registry entries that seemed to be owned by Roxio, so thus the clean install process.

I am wondering if there is something meaningful in the "No permission" part of the error?

Fred

:) Well, after six or eight install attempts and reading through all the various threads on the "No permission" problem, I still have had no success installing EMC9 and getting it to work. From other postings it is clear that this is not a problem unique to me. I am throwing in the towel and using another product.

Fred
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#5 User is offline   james_hardin 

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Posted 11 November 2006 - 05:04 AM

Of course that is your choice…

If it were mine, I would pick up the phone and call Tech Support.

This has 2 advantages, you work directly with a technician and your particular situation may give them the insight needed to resolve the issue for other users.
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#6 User is offline   Peaty 

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Posted 22 November 2006 - 04:22 AM

I'm having the same issue, I've tried quite a few times to install after a cleaning everything up :) I need to call but they are closed when I get home from work.
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