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Jepsio

Help : No Sound

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Hello,

 

I got a problem...

When i play on my PS4 with my ROXIO HD PRO connected i have no audio or sound coming out of my monitor and video's.

Also if i record my gameplay i don't have audio or sound.

 

I got perfectly audio when my PS4 is directly connected to my monitor.

 

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Open the volume mixer does the RGC show?

 

Is it muted or the volume at a low level?

 

 

post-97-0-07866100-1443365543_thumb.jpg

 

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Yes the RGC shows.

And it was set on high volume.

 

I think there's coming no sound out the output of the ROXIO...

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The PS 4 uses HDMI and you must turn off the HDCP coding in the PS 4. (you probably have done this)

 

Otherwise, the only note I have on this is a PS setting for auto sense or auto display that must be set to a specific value and NOT left on auto.

 

The HDMI carries the audio so if nothing is coming into Roxio, nothing comes out ;)

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Yess i turned the HDCP coding off.

And i turned auto to 1080p my ROXIO is also set to 1080p.

And no sound or audio...

 

My HDMI is working perfect. i used 3 HDMI's and stil no sound.

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Try another source (other than PS4).....DVD player/BD player.

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Do i lose my game data and saving if i gonna reset it ? or do i lose nothing ?

Edited by Jepsio

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