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Nxt 3 Support For Tivo File Conversion?

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I recently upgraded from NXT 2 to NXT 3, but no longer can convert TiVo files. I get an error that the files are DRM protected (see attached "DRM complaint.jpg"), but the only DRM protection on these files is that they came from TiVo and Roxio Creator is supposed to be able to decode these. These files were not copyright protected.

 

As a result, Creator doesn't show any of the files (see attached "Roxio view of folder.jpg"), while the directory actually contains what is shown in "Actual contents of folder.jpg".

 

Has this capability of Creator been dropped? is there some additional step I am missing?

 

The only reason I have been buying Creator is for this feature so if it is gone, I am gone!

 

Stan

post-2282-0-90468000-1443987725_thumb.jpg

post-2282-0-03524800-1443987759_thumb.jpg

post-2282-0-65999600-1443987767_thumb.jpg

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4 answers to this question

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To start with, I don't know!

 

You probably saw this in Help but are you sure you meet the specs listed?

 

post-39730-0-76669100-1444048120_thumb.jpg

 

Do Any of your TiVo files work?

Edited by Jim_Hardin

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Sorry, Jim, I wasn't receiving forum notifications and hadn't noticed your response til today.

 

My system meets all the stated requirements for the computer and for the TiVo units and Roxio works for all non-TiVo files, but not for any TiVo files. The TiVo files have worked fine with all previous versions of Creator, but stopped working with the NXT 2 to NXT 3 upgrade. Guess newer isn't better!

 

Thanks,

Stan

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We are just users here, rare for someone from Roxio to drop in... However we usually respond within 24 to 48 hours of posting ;)

 

Have you done any web searches for converting?

 

Some of the Guru's here have used TiVo but seem to be mum right now :unsure:

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Sorry, Jim, I wasn't receiving forum notifications and hadn't noticed your response til today.

 

My system meets all the stated requirements for the computer and for the TiVo units and Roxio works for all non-TiVo files, but not for any TiVo files. The TiVo files have worked fine with all previous versions of Creator, but stopped working with the NXT 2 to NXT 3 upgrade. Guess newer isn't better!

 

Thanks,

Stan

 

If your convinced Nxt2 somehow bypasses the protection, and NXT3 doesn't, remove NXT3 and re-install NXT2.

 

 

https://support.tivo.com/CreateCaseFromSupport

 

 

https://support.tivo.com/SupportPortalArticleViewPage?artURL=/articles/FAQ/Copy-Protection-FAQ

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