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Gracenote Not Working At All

Question

Gracenote does not work at all for me, except to ID every track as:

Title: Audio 4
Artist: Blizzard Software
Album: Warcraft 2 Game Music

:angry2:

 

I had a previous version of RecordNow on XP & Vista and it identified about 85% of tracks accurately. I'm not doing anything different now, as far as types of music, sources, etc. The only difference is this is a newer version of RecordNow and I'm on Windows 10, 64-bit.

 

Does anybody have any similar experience, clues, or suggestions as to what the problem is and possibly how to fix it?

 

Roxio RecordNow Music Lab Premier
Version: 14.0.49.1; 5.0.0.0
Build: 140B498; RNP; 701841A, RNP

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