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Udorn432

Message "you Are Not Connected To The Internet" Nxt3

Question

My creator 10 died when I installed Windows 10 so I purchased the new NXT3. Every time I try to install it I get an error message saying I'm not connected to the internet. The problem??? I AM CONNECTED TO THE INTERNET!

I just got it in the mail today and already I'm having problems, I have a feeling I need DVD burner from someone other than Roxio. Can anyone help me with this? I have emailed customer support but I have a feeling it may be a while before I hear from them. NOT HAPPY!

 

FYI. I spent an hour talking to Comcast, they have checked my internet connection and increased my connection speed. NXT3 still gives me a "not connected to the internet" message. Now what?

Edited by Udorn432

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Try turning off your anti-virus and firewall up to the point when you are asked to input your CD-key.

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