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Volsangel

Installation Problems - Split From Unrelated Thread

Question

Hello

 

I haven't lost my Installation disc; I purchased it from Amazon and received it on Saturday 10/24. I attempted to download it and it keeps giving me an error message telling me the serial number is not correct. I have tried it with and without the hyphens to no avail. I have contacted support with 2 separate emails also to no avail. I need to convert home movies into a DVD for a birthday present and I am running out of time. Can someone please assist me with this since I am getting no help from support, please and thank you?

 

Volsangel

 

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Not sure what 'download' you were trying as there isn't one since hardware is involved :huh:

 

Best be it to contact Rox-Ralf and tell him your problem. He should be able to set you up with something ;)

 

Use the Messenger, upper right, for a New Message. Just start typing in his name and it will offer suggestions. post-39730-0-13155700-1446129919_thumb.jpg

 

Let us know how you make out.

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