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ratrodder

Nxt 4 Pro Has No Sound In Videowave

Question

HI all, I just downloaded nxt 4 pro last weekend. Its in windows 7 home premium, i7 processor.

I am in advance video editing and when I load video there is no sound.

Muting is set correctly and volume is up.

the videos play fine when playing from the files they are in, there is just no sound as I am trying to work with them in the roxio software.

I have used roxio 2009 for the same clips with no problem for years, so its not my videos.

I also tried an audio clip in " edit audio" and I have sound, so the problem seems to be in videowave.

Does anyone have any suggestions please.

Also, I work nights so will have jump into any conversation as I can,

Thanks, Greg

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6 answers to this question

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Have you loaded the NXT4 SP1 update?

 

When you open the software it shoud pop up alerting you to this Sp1 update.

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Thanks for the reply,

I have loaded all I was prompted to.I am not sure if sp1 was one of them.

The file I am trying to use is a " .MPG".

 

Any help is appreciated. Or even who to contact.

M2U00028.MPG

Edited by ratrodder

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Once NXT4 is opened up go up to the HELP (tab) at the top od the screen and click on the

check for updates and see if you get anything there.

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has anyone tried the "MPG" clip I sent, in your nxt-4-pro to see if it works for you?

 

Yes, I checked it using your attachment and it played OK

 

Also attached a screen cap of what you should get when you open up NXT4 pro

if it is not up to date. Clicking on the path suggested will bring up the patch that you can run.

post-135-0-01257200-1447353003_thumb.jpg

post-135-0-56220500-1447353238_thumb.jpg

Edited by REDWAGON

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