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In that case I would suggest a full uninstall, system cleanup, and then a careful reinstall.

 

If you're not prepared to do that and/or still want to point the program towards RCPROD.msi, copy your program disc or extract the downloaded .exe file to a folder on your hard drive. It will look like this:

post-208-0-21337500-1448866705_thumb.jpg

RCPROD.msi is in the ROXIOCENTRAL_90 folder.

 

Regards,

Brendon

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I did as you suggested. Now, I am getting error 0652. I turned off firewall and still receiving 0652. I am using Norton.

Thanks, Jack

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I am making progress. I am know receiving "Critical Registry Keys are missing". I have tried repair several times and am still receiving the same message. What next?

Thanks,

Jack

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I turned off firewall and still receiving 0652. I am using Norton.

 

I think your Norton's has a registry cleaner and it's hosing your Roxio Software.

 

Disable Norton and run your Roxio disc, choose repair when offered, a reboot may be required.

 

Disable Norton and run your Roxio Software, does your Roxio run now?

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I disabled Norton and am now receiving "Critical Registry Keys Needed Are Missing" What?

 

 

Did you follow the directions below??

 

 

Disable Norton and run your Roxio disc, choose repair when offered, a reboot may be required.

 

Disable Norton and run your Roxio Software, does your Roxio run now?

 

Are the "Critical Registry Keys Needed Are Missing" refering to the Roxio Software?

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You need to disable your Norton, and then a full uninstall, system cleanup, and then a careful reinstall.

 

Those bits are only missing because Norton prevented a proper install.

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