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Videowave15 Crashes

NXT2 mts file ext convert to mp4

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#1 CinemaPhile

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Posted 01 January 2016 - 05:52 AM

Happy New Year gents and ladies;

 

I have experienced an app crash numerous times while attempting to convert a .mts file to an .mp4 file.

 

I've played the entire .mts file with VLC media player to verify [to the extent that that is possible with that method] that the source file has no errors in it; it doesn't, and plays with no hiccups to the end.

 

I tried shutting down all the other apps on my desktop running Windows 7 to give VideoWave as much resource as it could get.

 

Lastly, I rebooted my system with the thought that a reboot would clear out any lingering binaries remaining from incomplete housekeeping from the previous app crashes.

 

I'm running a Pentium dual-core CPU ES300 @ 2.6 gHz with 8g of main memory.

 

I'm running Windows-7 64bit operating system.

 

Alternately, VideoWave hangs at the same position; and when it doesn't hang, it crashes with the following error:

 

Problem signature:
  Problem Event Name:        APPCRASH
  Application Name:              VideoWave15.exe
  Application Version:           8.0.0.47
  Application Timestamp:      522f1588
  Fault Module Name:          StackHash_c5af
  Fault Module Version:        6.1.7601.19045
  Fault Module Timestamp:  56258e62
  Exception Code:                c0000374
  Exception Offset:               000ced0b
  OS Version:                       6.1.7601.2.1.0.256.48
  Locale ID:                          1033
  Additional Information 1:    c5af
  Additional Information 2:    c5af796ac5410a47c26061f08f7e39d2
  Additional Information 3:    2215
  Additional Information 4:    22152233fca25adfa46745f4207884fe

 

Any and all thoughts or suggestions are gratefully appreciated.



#2 cdanteek

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Posted 01 January 2016 - 06:16 AM

 

I'm running a Pentium dual-core CPU ES300 @ 2.6 gHz with 8g of main memory.

 

Do you mean a Intel Pentium E5300 2.6GHz 2 MB Cache Socket LGA775?

 

How long in play time to the spot where it gives you the error?

 

Have you tried loading the Software disc and running repair when offered?

 

That would be with all running programs shut down especially antivirus and firewall software.


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

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2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
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17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#3 CinemaPhile

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Posted 07 February 2016 - 05:29 PM

I don't have the disks; I downloaded the software.  I played with it again today before the Superbowl; and, I discovered that it doesn't crash.  Roxio Videoconvert hangs; and, it hangs early on. 

 

I can play the .mts file almost all the way through - I haven't sat to watch it; but, it's certainly farther than I get before Videoconvert hangs.

 

In the past, I've discovered that using the wrong aspect will cause Roxio problems [eg. 4:3 rather than 16:9;] but, that doesn't seem to work this time.

 

Since I originally posted this message, I upgraded to Windows 10; otherwise, the platform is the same.

 

I want to add this to a video library to cast with my AppleTV.  iTunes is the media server; and the files are on a NAS appliance.  I've discovered that iTunes "doesn't play nice" with any video file format but mp3; and so the conversion effort.  I'm already too far committed to use another media server at this point.

 

I'll continue to poke around; but if you or anybody listening has an idea, I'll try it.



#4 cdanteek

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Posted 08 February 2016 - 08:21 AM

 

I'll continue to poke around; but if you or anybody listening has an idea, I'll try it.

 

It's been more than 30 days since you posted then you never answered one question!

 

Why would anyone suggest anything when you don't follow up with what was suggested?

 

You don't need the disc's to run repair, run the download setup .exe and choose repair when offered.


I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#5 d_deweywright

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Posted 08 February 2016 - 08:35 AM

 

You don't need the disc's to run repair, run the download setup .exe and choose repair when offered.

 

However, while you're at it, you may want to go ahead and write a disc(s) of your download so that you'll have it when your HD crashes, or you move to a different PC.  


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#6 CinemaPhile

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Posted 27 February 2016 - 04:20 PM

 

However, while you're at it, you may want to go ahead and write a disc(s) of your download so that you'll have it when your HD crashes, or you move to a different PC.  

 

Thanks for the tip on repairing my installation, and for making a back up.

 

I haven't much worried about a drive crash; I'm running a RAID 1 mirror; but, I will want to port this thing to a new machine eventually.

 

Nick



#7 grandpabruce

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Posted 27 February 2016 - 05:13 PM

 

Thanks for the tip on repairing my installation, and for making a back up.

 

I haven't much worried about a drive crash; I'm running a RAID 1 mirror; but, I will want to port this thing to a new machine eventually.

 

Nick

 

Hope it all works out for you.  See you in late March.


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