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DrChip

Downloaded Missing Files

Question

G'day

 

I just purchased Creator NXT Pro4, was an upgrade

 

It states that included in the bundle I also get HDR Express and Paint shop Pro?? Have the serial numbers for them but no software was downloaded ???

 

Can anyone shine a light please?

 

Also tried to log in to tech support, when I logged in as existing client (which I know I am) it said my email wasn't on record but when I went to register as a new user it states that I am???

 

Totally confused now, it really shouldn't be this hard.

 

 

George

South Bunbury

Western Australia

Edited by DrChip

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How many files did you download? I believe that there are 3 different files to be downloaded. One of them is labeled Creator NXT Pro Content. That is the one that contains HDR Express and Paintshop Pro.

Edited by grandpabruce

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The "Creator NXT 4 Pro Content" folder is the one with the things you want, George.

 

post-208-0-75887000-1452664227_thumb.jpg

 

Regards,

Brendon

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It all ok I found it finally Cheers, was in a folder they downloaded but not in the downloads folder but in root c:\

 

All is well cheers for your help

 

George

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That's strange George, but I'm glad you found it.

 

First thing, save a copy of the downloads onto disc in case of mishaps, and keep it somewhere safe.

 

Regards,

Brendon

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